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- Tasks: Maintain and repair automatic door systems, providing expert support to clients.
- Company: FAAC Entrance Solutions delivers innovative automatic door systems across various sectors.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Join a dynamic team, make a real impact, and enhance your technical skills in a growing industry.
- Qualifications: Must have experience with automatic doors, a full driving licence, and relevant certifications.
- Other info: This role is remote but requires Scotland-based candidates for site visits.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Service Engineer – Automatic Doors (Remote, Scotland)
Location: Remote (Scotland-based candidates only)
Job Type: Full-time
Industry: Automatic Doors / Access Solutions
Start Date: ASAP
Salary: Competitive, based on experience
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a dedicated and skilled Service Engineer to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients’ automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you’ll need to be Scotland-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities:
- Completion of PPM, reactive & modernization/upgrade calls.
- Provide customer & colleague technical support & product modernization recommendations.
- Complete door safety checks & investigate door incidents & customer complaints.
- Provide on-site customer support to EQS customers.
- Adhere to company processes & procedures & highlight improvement opportunities.
- Deliver customer service & maintain QHSE compliance at all times.
- Manage & maintain your tablet/paperwork, stock, vehicle, uniform & PPE.
- Comply with all customer specific on-site arrival/pre-work/working/departure processes & procedures.
- Complete mandatory box tests after all calls.
- Participate in out-of-hours rota duty.
What We\’re Looking For:
- Team player.
- Flexible approach to working hours.
EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.
OTHER REQUIREMENTS: CSCS Card.
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Service Engineer employer: FAAC Spa
Contact Detail:
FAAC Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific automatic door systems that FAAC Entrance Solutions uses. Understanding their products and services will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of FAAC Entrance Solutions on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your previous experience with automatic doors or similar systems in detail. Be ready to share specific examples of how you've handled technical issues or customer complaints in the past.
✨Tip Number 4
Since this role is remote, emphasise your ability to work independently and manage your time effectively. Highlight any previous remote work experience to demonstrate your capability in this area.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automatic doors and access solutions. Emphasise any previous roles where you provided technical support or completed maintenance tasks.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to provide customer support and your experience with safety checks.
Highlight Relevant Qualifications: Clearly list your qualifications, especially BS7036/EN16005 and any other relevant certifications. If you have a CSCS Card, make sure to mention it as well.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved technical issues in the past. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at FAAC Spa
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Be prepared to discuss specific systems you've worked with and any relevant qualifications, like BS7036/EN16005.
✨Showcase Your Problem-Solving Skills
As a Service Engineer, you'll need to demonstrate your ability to troubleshoot and resolve issues. Prepare examples of past experiences where you've successfully handled technical problems or customer complaints.
✨Emphasise Teamwork and Flexibility
Since this role requires collaboration with other team members, highlight your experience working in teams. Also, be ready to discuss your flexible approach to working hours, as this is crucial for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
