At a Glance
- Tasks: Maintain and repair automatic door systems while providing top-notch customer support.
- Company: Join FAAC Entrance Solutions, a leader in automatic door systems.
- Benefits: Competitive salary, flexible working hours, and remote work opportunities.
- Why this job: Be the expert in a growing industry and make a real difference for clients.
- Qualifications: Experience with automatic doors and a full driving licence required.
- Other info: Remote role for Scotland-based candidates with great team collaboration.
The predicted salary is between 36000 - 60000 Β£ per year.
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a dedicated and skilled Service Engineer to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be Scotland-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities:- Completion of PPM, reactive & modernization/upgrade calls.
- Provide customer & colleague technical support & product modernization recommendations.
- Complete door safety checks & investigate door incidents & customer complaints.
- Provide on-site customer support to EQS customers.
- Adhere to company processes & procedures & highlight improvement opportunities.
- Deliver customer service & maintain QHSE compliance at all times.
- Manage & maintain your tablet/paperwork, stock, vehicle, uniform & PPE.
- Comply with all customer specific on-site arrival/pre-work/working/departure processes & procedures.
- Complete mandatory box tests after all calls.
- Participate in out-of-hours rota duty.
- Team player.
- Flexible approach to working hours.
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications β Full current driving licence.
OTHER REQUIREMENTS: CSCS Card.
Service Engineer in Grantham employer: FAAC Spa
Contact Detail:
FAAC Spa Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Engineer in Grantham
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Service Engineer role or can give you insider info about companies hiring.
β¨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your experience with automatic doors and any relevant projects. This will help you stand out when chatting with potential employers or during interviews.
β¨Tip Number 3
Prepare for those interviews! Research common questions for Service Engineers and practice your answers. Be ready to discuss your technical expertise and how you've solved problems in the past β this is your chance to shine!
β¨Tip Number 4
Donβt forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen on the role!
We think you need these skills to ace Service Engineer in Grantham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with automatic doors and any relevant qualifications like BS7036/EN16005. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with automatic doors and how you can contribute to our team. Keep it concise but engaging β we love a good story!
Show Off Your Technical Skills: In your application, donβt forget to mention your technical skills and experience in maintaining and repairing automatic door systems. Weβre keen to know how youβve tackled challenges in the past and what makes you the go-to expert!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, itβs super easy!
How to prepare for a job interview at FAAC Spa
β¨Know Your Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Familiarise yourself with the key responsibilities listed in the job description, like PPM and safety checks. Being able to discuss specific technical issues or past experiences will show that you're the right fit for the role.
β¨Showcase Your Problem-Solving Skills
As a Service Engineer, you'll need to tackle various technical challenges. Prepare examples of how you've successfully resolved issues in the past, whether through remote support or on-site visits. This will demonstrate your ability to think on your feet and provide effective solutions.
β¨Emphasise Teamwork and Flexibility
Since this role requires collaboration with other team members, be ready to discuss your experience working in teams. Highlight your flexible approach to working hours and how you adapt to different situations. This will reassure them that you're a team player who can handle the demands of the job.
β¨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and any specific projects you might be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.