Service Engineer London, Gb Remote (Within Locations) Faac Entrance Solutions Uk 34.27K - 37 in England

Job Title: Service Engineers – Automatic Doors (Remote, London-Based)
Location:
Remote (London-based candidates only)
Job Type:
Full-time
Industry:
Automatic Doors / Access Solutions
Start Date:
ASAP
Salary:
Competitive, based on experience
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors.
As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients\’ automatic door systems.
You will be the go-to expert for technical issues, providing both remote and on-site support when required.
Although this role is remote, you\’ll need to be London-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities:
Completion of PPM, reactive & modernization/upgrade calls.
To provide customer & colleague technical support & product modernization recommendations.
Completing door safety checks & investigating door incidents & customer complaints.
To provide on site customer support to EQS customers.
To adhere to company processes & procedures & highlight improvement opportunities.
Delivering customer service & maintaining QHSE compliance at all times.
Management & maintenance of your Tablet/paperwork, stock, vehicle, uniform & PPE.
To comply with all customer specific on site arrival/pre-work/working/departure processes & procedures.
To complete mandatory box tests after all calls.
OOH rota duty.
What We\’re Looking For:
To be a Team Player.
To offer a flexible approach to working hours.
EDUCATION / QUALIFICATIONS REQUIRED: BS****/EN*****
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.
OTHER REQUIREMENTS: CSCS Card.
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