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- Tasks: Maintain and repair automatic door systems, providing expert technical support.
- Company: FAAC Entrance Solutions delivers innovative automatic door systems across various sectors.
- Benefits: Enjoy remote work flexibility and a competitive salary based on experience.
- Why this job: Join a growing team focused on quality service and customer satisfaction.
- Qualifications: Experience with automatic doors is preferred; must have a full driving licence.
- Other info: Scotland-based candidates only; flexible working hours required.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Service Engineer – Automatic Doors (Remote, Scotland)
Location: Remote (Scotland-based candidates only)
Job Type: Full-time
Industry: Automatic Doors / Access Solutions
Start Date: ASAP
Salary: Competitive, based on experience
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a dedicated and skilled Service Engineer to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients’ automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you’ll need to be Scotland-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities:
- Completion of PPM, reactive & modernization/upgrade calls.
- To provide customer & colleague technical support & product modernization recommendations.
- Completing door safety checks & investigating door incidents & customer complaints.
- To provide on site customer support to EQS customers.
- To adhere to company processes & procedures & highlight improvement opportunities.
- Delivering customer service & maintaining QHSE compliance at all times.
- Management & maintenance of your Tablet/paperwork, stock, vehicle, uniform & PPE.
- To comply with all customer specific on site arrival/pre-work/working/departure processes & procedures.
- To complete mandatory box tests after all calls.
- OOH rota duty.
What We\’re Looking For:
- To be a Team Player.
- To offer a flexible approach to working hours.
EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.
OTHER REQUIREMENTS: CSCS Card.
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Service Engineer employer: FAAC Group
Contact Detail:
FAAC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and standards in automatic door systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the automatic doors industry. Attend relevant events or join online forums where you can connect with current Service Engineers. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or improved processes in previous roles. Real-life examples will showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Research FAAC Entrance Solutions thoroughly. Understanding their products, services, and company culture will allow you to tailor your approach and show genuine interest during any discussions with them.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Engineer position. Tailor your application to highlight relevant experience in maintaining and repairing automatic door systems.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with automatic doors or similar systems. Mention specific projects or tasks that demonstrate your technical skills and problem-solving abilities.
Showcase Your Qualifications: Make sure to include any relevant qualifications, such as BS7036/EN16005, and mention your CSCS Card. This will show that you meet the necessary educational and certification requirements for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Service Engineer position at FAAC Entrance Solutions. Discuss your passion for customer service and your ability to work both remotely and on-site, as required.
How to prepare for a job interview at FAAC Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Be prepared to discuss specific systems you've worked with and any relevant qualifications, like BS7036/EN16005.
✨Show Your Problem-Solving Skills
As a Service Engineer, you'll need to demonstrate your ability to troubleshoot and resolve issues. Think of examples from your past experience where you've successfully handled technical problems or customer complaints.
✨Emphasise Teamwork and Flexibility
This role requires collaboration with other team members and a flexible approach to working hours. Be ready to share instances where you've worked effectively in a team and adapted to changing circumstances.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
