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- Tasks: Maintain and repair automatic door systems while providing top-notch customer support.
- Company: FAAC Entrance Solutions, a leader in automatic door systems with a commitment to quality.
- Benefits: Competitive salary, flexible working hours, and remote work opportunities.
- Why this job: Join a growing team and make a real difference in access solutions for various sectors.
- Qualifications: Experience with automatic doors and a full driving licence are preferred.
- Other info: Remote role for London-based candidates with excellent career development potential.
The predicted salary is between 36000 - 60000 £ per year.
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients’ automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you’ll need to be London-based to attend site visits and collaborate with other team members effectively.
Responsibilities
- Completion of PPM, reactive & modernization/upgrade calls.
- To provide customer & colleague technical support & product modernization recommendations.
- Completing door safety checks & investigating door incidents & customer complaints.
- To provide on site customer support to EQS customers.
- To adhere to company processes & procedures & highlight improvement opportunities.
- Delivering customer service & maintaining QHSE compliance at all times.
- Management & maintenance of your Tablet/paperwork, stock, vehicle, uniform & PPE.
- To comply with all customer specific on site arrival/pre-work/working/departure processes & procedures.
- To complete mandatory box tests after all calls.
- OOH rota duty.
What We’re Looking For
- To be a Team Player.
- To offer a flexible approach to working hours.
Education / Qualifications
- EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
Experience
- EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
Skills / Languages
- SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence.
OTHER REQUIREMENTS:
- CSCS Card.
Service Engineer in City of London employer: FAAC Group
Contact Detail:
FAAC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with automatic doors. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with automatic doors, consider creating a portfolio or a case study of your best work. This can really set you apart during interviews and show potential employers what you can bring to the table.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to automatic doors. We recommend practising your answers with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with automatic doors and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Engineer role. Share specific examples of your past work and how it relates to the responsibilities outlined in the job description.
Show Off Your Team Spirit: We’re all about teamwork here at StudySmarter. In your application, mention experiences where you’ve collaborated with others or contributed to a team project. It’ll show us that you’re ready to jump in and work alongside our remote crew!
Apply Through Our Website: To make sure your application gets into the right hands, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at FAAC Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Familiarise yourself with the latest technologies and standards like BS7036/EN16005. This will not only help you answer technical questions but also show that you're genuinely interested in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved technical issues or improved processes. Think about times when you provided excellent customer support or handled complaints effectively. This will demonstrate your ability to think on your feet and deliver results.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as how you'd handle a malfunctioning door system during a busy period. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Emphasise Teamwork and Flexibility
Since this role requires collaboration with other team members and flexibility in working hours, be prepared to discuss your experiences working in teams and adapting to changing situations. Highlight any past roles where you had to be flexible and how it benefited the team.
