At a Glance
- Tasks: Lead IT operations and manage a small team in a remote-first environment.
- Company: Join F6S, a fast-growing company supporting startups and founders globally.
- Benefits: Enjoy flexible hours, paid vacation, birthday gifts, and career progression.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on IT processes while working remotely and growing your skills.
- Qualifications: Experience in IT operations, team leadership, and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
F6S drives growth for 6 million companies, founders and startups of all sizes. F6S helps founders and startups grow to solve the world\'s pressing problems with funding, grants, growth programs, software discounts, talent hiring and more.
We are a fast-growing and stable company with millions of members that rate us highly. We’ve consistently grown to deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere.
About the roleWe are looking for an IT Operations Manager to run IT in our remote-first company. This is a hands-on operational role where you’ll lead a small team to manage IT processes, policies, assets, security, compliance, and vendor relationships. You’ll be hands-on in this role as well as responsible for IT documentation and processes. You will also have the support of an MSP for projects you are not able to complete yourself as well as routine technical tasks.
On a typical day as an IT Operations Manager, you will:- Manage internal IT-related projects, such as software rollouts or policy updates by coordinating between MSP, internal stakeholders, and your team members.
- Ensure that tasks are completed related to onboardings, offboardings, license allocation, support queries, etc. Depending on the task, you may complete the task yourself, leverage your team or have an MSP complete the task.
- Manage MSPs to make sure SLAs are met and supported and projects happen correctly
- Ensure correct inventory of company hardware and software assets, serial numbers, assignments, and device health.
- Ensure company-wide adherence to IT policies and procedures through both systems level controls and training.
- Improve IT operations and employee experience.
- Currently working as the head of IT operations for a 100 to 500 person organization with responsibility for processes, operations, documentation and suppliers
- Strong experience with IT Operations in a remote-first company
- Experience with implementing or maintaining a zero-trust IT environment with Google Workspace and Microsoft products.
- At least 3 years total IT Operations experience
- Proven track record of IT team leadership, ensuring task completion, process ownership and vendor management.
- Strong understanding of:
- Google Workspace Admin (hands-on as a user)
- Endpoint management (Microsoft Endpoint Manager & Apple devices)
- Zero trust security principles
- Collaboration tools (e.g. Zoom, Slack, etc.)
- Exceptional organizational skills including ability to create/maintain specifications, attention to detail and ability to manage multiple priorities.
- Excellent communication skills and good at explaining IT processes clearly to a non-technical audience.
- Proactive and results-oriented.
- Flexible working hours
- Fun and rewarding environment with skill and career progression
- Paid vacation days
- Birthday gifts :)
F6S empowers each team member to reach their potential with ongoing training, increased responsibility, and opportunities for promotion into new or existing F6S teams. We will work to provide you with career and personal progression
#J-18808-LjbffrIT Operations Manager (Remote, PT) in London employer: F6S
F6S is an exceptional employer that champions growth and innovation for both its team members and the global startup community. With a remote-first culture, flexible working hours, and a commitment to employee development, F6S offers a fun and rewarding environment where you can thrive professionally while enjoying the benefits of a supportive team. Join us to make a meaningful impact while advancing your career in IT operations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager (Remote, PT) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work remotely. A friendly chat can lead to insider info about job openings or even referrals that could land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can bring to the table, especially in a hands-on role like IT Operations Manager.
✨Tip Number 3
Prepare for the interview by researching F6S and its culture. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the F6S team and contributing to their growth.
We think you need these skills to ace IT Operations Manager (Remote, PT) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Operations Manager role. Highlight your experience with remote teams, IT processes, and any relevant tools like Google Workspace or Microsoft products.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've led IT operations in a remote-first environment and improved processes or employee experiences.
Showcase Your Communication Skills:Since you'll be explaining IT processes to non-technical folks, make sure your application demonstrates your ability to communicate clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at F6S
✨Know Your IT Operations Inside Out
Make sure you brush up on your knowledge of IT operations, especially in a remote-first environment. Be ready to discuss your experience with managing processes, documentation, and vendor relationships, as these are key aspects of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in IT. Talk about how you've successfully led teams, ensured task completion, and managed vendor relationships. This will demonstrate your capability to lead a small team effectively.
✨Familiarise Yourself with Zero-Trust Security Principles
Since the role involves maintaining a zero-trust IT environment, be prepared to discuss your understanding and experience with this concept. Share specific instances where you've implemented or maintained such security measures.
✨Communicate Clearly and Confidently
Practice explaining complex IT processes in simple terms. The ability to communicate effectively with non-technical audiences is crucial, so think of examples where you've done this successfully in the past.
