Digital Sales Solutions Engineer II

F5

F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Digital Solutions Engineer (DSE) is a sales and technical role focused on customer needs and is part of the sales organization. The DSE’s primary responsibility is to support F5 Digital Account Managers with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, a DSE needs to have good technical skills and knowledge of both F5 products and the ecosystem that we work in. We do provide training and certification to keep abreast of these critical skills!

The high-level objective is to achieve the allocated sales target and sell relevant F5 solutions and products to our customers’ business needs, in partnership with the Digital Account Manager. From our customer(s) perspective, the DSE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns. The F5 DSE not only presents the technical features but also business benefits in the Technical Value Proposition.

What you’ll do:

• Articulate the F5 product strategy, messaging, and positioning of F5’s value proposition and solutions for customer business objectives.
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proof of concepts by various mediums – virtual presentations, whiteboards, etc.
• Determine the viability of opportunities.
• Drive the sales process in partnership with the Digital Territory Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service throughout the customer lifecycle.
• Work collaboratively with internal technical and sales resources, updating, offering, and seeking expertise as needed in various opportunities.
• Interact directly with customers and technology partners, work on solution development, out-of-the-box thinking, creativity, and assist with their technical requirements from design, configuration up to solution onboarding and production needs.

How you’ll do it:

• Understanding of one or more of the following concepts:
• Web Applications
• Industry trends and cycles
• DNS
• Network Firewall, Authentication, Acceleration
• Confirmed writing skills, with an emphasis on deployment guides, how-to guides, technical enablement materials, and blogs.
• Good understanding of the OSI layers and protocols, particularly web application protocols (HTML, HTTP, JSON, XML, etc.).
• Relevant networking or security certifications are advantageous.
• Confirmed hands-on experience with networking technologies and implementations (TCP/IP, VLANs, IP addressing and subnetting, NAT, etc.).
• Deep understanding of technology drivers in the market such as: DevOps and SecOps methodologies, Microservices, automation and orchestration tools, and CI/CD processes. Familiarity with the following technologies in this space includes one or many: NGINX, HAProxy, Ansible, Terraform, Grafana, Jenkins, OpenShift, K8s, and Containerized architectures are a plus.
• Familiarity with automation and orchestration concepts/RESTful APIs.
• Ability to describe vulnerabilities and threats.
• Understanding of Security risks to Web Applications (e.g., OWASP Top 10).
• Exposure to microservices and cloud-native application architectures.
• Exposure to Agile Development Practices.
• Familiarity with DevOps, CI/CD, and SCM tools.

What you’ll bring:

• BS/BA or equivalent work experience.
• Must have 5+ years of experience supporting technical sales and/or partner-led sales of enterprise applications and cybersecurity solutions to corporate accounts.
• Effective written and verbal communication, listening, negotiation, and presentation skills. Experience with the MS Office suite.
• Familiarity/experience with F5 NGINX or similar industry solution deployment is a plus.
• Relevant certifications are a plus.

What you’ll get:

• This role reports to the Solutions Engineering Manager and is primarily based out of (xyz).
• While we encourage remote/virtual meetings, the nature of the role could require travel up to xy% of the time, and working across time zones.
• This is a self-driven role, so career growth and development are available at every stage of your career.
• Competitive pay, family-friendly benefits, and cool perks.
• Tuition assistance for professional development.
• Culture of giving back, strong diversity, and inclusion interest groups.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email addresses (ending with @f5.com) or auto email notifications from Workday (ending with f5.com or @myworkday.com).

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting

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