Workplace Engineer / 2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support in a secure environment. You'll join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining network printers, remote access connections and endpoint encryption. Working with other technical teams to resolve incidents and keep services running. What you'll bring: Second-line desktop support experience and a practical approach to troubleshooting. Confidence supporting Windows 10/11 and Microsoft applications. Familiarity with Citrix, VMware and thin-client environments. An understanding of networking and ITIL service processes. Good communication skills and a focus on helping users. A full clean driving licence. You must be a sole British citizen and eligible to obtain SC clearance. Existing SC clearance is welcome but isn't essential. This role requires five days a week onsite in Salisbury . Interested? Apply with your CV and let's have a chat. RSG Plc is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ
Workplace Engineer/2nd Line Support employer: F5 Consultants
At RSG Plc, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid working model allows for flexibility while ensuring our employees have access to cutting-edge technology and resources in the Reading area. With a strong focus on professional development and growth opportunities, we empower our team members to shape their careers while contributing to the evolution of enterprise-level platforms.
