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- Tasks: Engineer a modern Digital Employee Experience framework and improve user interactions across platforms.
- Company: Join a forward-thinking tech company focused on digital innovation.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving digital transformation.
- Why this job: Make a real impact on how users experience technology in the workplace.
- Qualifications: Experience with DEM tools and automation skills are essential.
Location: London
Department: Digital Workplace
100% Remote London up to circa £90k + Benefits
We're looking for a Digital Experience & Adoption Engineer to help build a modern, telemetry-driven Digital Employee Experience (DEX) framework that improves how users work across devices, applications, and collaboration tools. You'll engineer experience scoring, dashboards, self-healing automation, and digital adoption journeys that drive measurable improvements in the Digital Workplace.
This role works closely with Operations, Automation, and Pre-Sales, delivering productised experience services that are proactive, data-driven, and continuously improving.
What You'll Do
- Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
- Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
- Develop self-healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
- Deploy and integrate Digital Adoption Platforms (WalkMe / Whatfix) to guide users and drive Microsoft 365 adoption.
- Build dashboards and analytics in Power BI for experience insights and XLA reporting.
- Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
- Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
- Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.
What We're Looking For
- Hands-on experience with DEM tools (SysTrack, Nexthink, Aternity).
- Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
- Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
- Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
- Strong analytical mindset with the ability to turn telemetry into actionable improvements.
- Excellent documentation and standardisation skills.
- Understanding of digital adoption, user behaviour, and change-driven experience improvements.
Certifications
- Strongly Preferred: WalkMe or Whatfix Academy certification, Power Automate or Power Platform fundamentals
- Beneficial: Power BI / data visualisation certifications, Microsoft 365 adoption or change management certifications, ITIL Foundation
Why Join Us?
- Shape the future of Digital Employee Experience across a global Digital Workplace platform.
- Work with cutting-edge DEM, automation, and DAP technologies.
- Help build a telemetry-led, self-healing, user-centric service model.
- Contribute to product innovation, roadmaps, and XLA-based service design.
Digital Experience Engineer in Woking employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Engineer in Woking
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with DEM tools and automation. It’s a great way to stand out and demonstrate what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital experience and automation. We recommend using the STAR method to structure your answers – it helps keep things clear and concise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Experience Engineer in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Experience Engineer role. Highlight your hands-on experience with DEM tools and automation skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving digital employee experiences and how your background aligns with our mission at StudySmarter.
Showcase Your Projects: If you've worked on relevant projects, don’t hold back! Share specific examples of how you've built dashboards or implemented automation. This will help us see your practical experience in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at F5 consultants
✨Know Your Tools Inside Out
Make sure you’re familiar with the DEM tools mentioned in the job description, like SysTrack, Nexthink, and Aternity. Be ready to discuss your hands-on experience with these platforms and how you've used them to drive improvements in user experience.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to turn telemetry data into actionable insights. Think of specific examples where you've built dashboards or KPIs that led to measurable outcomes. This will show that you can think critically and make data-driven decisions.
✨Highlight Your Automation Experience
Since automation is a key part of this role, be ready to talk about your experience with Power Automate, PowerShell, and Intune. Share any projects where you developed self-healing automation and how it improved efficiency or user satisfaction.
✨Understand Digital Adoption Strategies
Familiarise yourself with Digital Adoption Platforms like WalkMe and Whatfix. Be prepared to discuss how you’ve integrated these tools into your previous work to enhance user engagement and drive adoption of Microsoft 365. This shows you understand the bigger picture of digital transformation.