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- Tasks: Lead and enhance VoIP and Unified Communications infrastructure in a dynamic environment.
- Company: Join a top consultancy known for cutting-edge communication solutions.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be at the forefront of technology while mentoring a passionate team.
- Qualifications: Must have advanced Cisco Unified Communications experience and SC clearance eligibility.
- Other info: This is a fully on-site role based in Stevenage.
The predicted salary is between 50000 - 70000 £ per year.
We're Hiring: Unified Communications Lead £60,000–£70,000 + Benefits
On-Site – Stevenage (5 days per week)
Candidates need to be SC eligible and sole UK National.
Can you explain the role of a Cisco Unified Communications Manager (CUCM) in a VoIP environment, the purpose of a SIP Trunk and the difference between a Route Pattern and a Translation Pattern in Cisco CUCM? If so, this might be the role for you.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment. This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We’re Looking For:
- Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
- In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
- A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You’ll Do:
- Resolve Level 2 and 3 incidents across telephony and video conferencing environments.
- Respond to hardware and software application requests.
- Participate in and lead Unified Communications and video conferencing projects.
- Support operational teams on an ad hoc basis.
- Maintain and optimise telephony and video infrastructure (MCO).
- Lead and mentor local team members, encouraging knowledge sharing.
What You’ll Bring:
- Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years).
- Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip).
- Knowledge of VMware Suite and vSAN.
- Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
- Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration.
- Proven people management and team leadership skills.
Contact Detail:
F5 Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead (Stevenage)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Unified Communications, especially those related to Cisco systems. This will not only help you during interviews but also demonstrate your passion and commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals in the VoIP and Unified Communications space. Attend industry events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and even referrals for the position.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved complex call quality or connectivity issues. Having concrete examples ready will showcase your problem-solving skills and hands-on experience, which are crucial for this role.
✨Tip Number 4
Since this role requires SC clearance, ensure you understand the eligibility criteria and be prepared to discuss your background. Highlighting your continuous residency in the UK for the last five years will be essential in demonstrating your suitability for the position.
We think you need these skills to ace Unified Communications Lead (Stevenage)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Unified Communications Lead position. Familiarise yourself with key concepts like Cisco Unified Communications Manager, SIP Trunks, and the differences between Route Patterns and Translation Patterns.
Tailor Your CV: Highlight your hands-on experience with VoIP systems and Unified Communications platforms in your CV. Be specific about your expertise in Cisco technologies and any relevant projects you've led or participated in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cutting-edge communication platforms. Mention your eligibility for SC clearance and how your skills align with the company's needs, particularly in troubleshooting and managing VoIP infrastructure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at F5 Consultants
✨Showcase Your Technical Knowledge
Be prepared to discuss your hands-on experience with VoIP systems and Cisco Unified Communications. Brush up on key concepts like SIP Trunks, Route Patterns, and Translation Patterns, as these are likely to come up during the interview.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot complex call quality and connectivity issues. Prepare examples from your past experiences where you successfully resolved similar challenges.
✨Highlight Leadership Experience
Since the role involves leading and mentoring a team, be ready to share your experiences in people management. Discuss how you've encouraged knowledge sharing and supported team members in previous roles.
✨Understand the Company Culture
Research the consultancy's values and work environment. Be ready to explain how your expertise aligns with their mission and how you can contribute to their collaborative, fast-paced setting.
