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For Companies At a Glance
- Tasks: Lead and enhance VoIP and Unified Communications infrastructure in a dynamic environment.
- Company: Join a top consultancy known for expertise in cutting-edge communication platforms.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be at the forefront of technology while mentoring a team and solving complex challenges.
- Qualifications: Must have advanced Cisco Unified Communications experience and SC clearance eligibility.
- Other info: This is a fully on-site role based in Stevenage, requiring UK residency for the last 5 years.
The predicted salary is between 51000 - 65000 £ per year.
We're Hiring: Unified Communications Lead
£60,000–£70,000 + Benefits
On-Site – Stevenage (5 days per week)
Candidates need to be SC eligible and sole UK National.
Can you explain the role of a Cisco Unified Communications Manager (CUCM) in a VoIP environment, the purpose of a SIP Trunk and the difference between a Route Pattern and a Translation Pattern in Cisco CUCM? If so, this might be the role for you.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment.
This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We’re Looking For:
- Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
- In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
- A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You’ll Do:
- Resolve Level 2 and 3 incidents across telephony and video conferencing environments.
- Respond to hardware and software application requests.
- Participate in and lead Unified Communications and video conferencing projects.
- Support operational teams on an ad hoc basis.
- Maintain and optimise telephony and video infrastructure (MCO).
- Lead and mentor local team members, encouraging knowledge sharing.
What You’ll Bring:
- Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years).
- Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip).
- Knowledge of VMware Suite and vSAN.
- Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
- Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration.
- Proven people management and team leadership skills.
Unified Communications Lead employer: F5 Consultants
Contact Detail:
F5 Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco Unified Communications Manager and SIP protocols. Being able to discuss these in detail during your interview will demonstrate your expertise and readiness for the role.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've resolved complex VoIP issues. This will help you illustrate your hands-on experience and ability to troubleshoot effectively, which is crucial for this position.
✨Tip Number 3
Research the company’s current projects and initiatives related to Unified Communications. Showing that you understand their business and how you can contribute will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the Unified Communications field, especially those who have experience with Cisco products. Engaging with industry peers can provide insights and potentially valuable connections that may help you in the application process.
We think you need these skills to ace Unified Communications Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Unified Communications Lead position. Familiarise yourself with Cisco Unified Communications Manager (CUCM) and related technologies, as this knowledge will be crucial in your application.
Tailor Your CV: Highlight your hands-on experience with VoIP systems and Unified Communications platforms in your CV. Be specific about your expertise in Cisco technologies and any relevant projects you've led or participated in, ensuring it aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cutting-edge communication platforms and your leadership skills. Mention specific examples of how you've resolved complex issues in telephony and video conferencing environments to demonstrate your problem-solving abilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for the role.
How to prepare for a job interview at F5 Consultants
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with VoIP systems and Cisco Unified Communications. Highlight specific projects where you've resolved complex call quality issues or optimised telephony infrastructure.
✨Understand Key Concepts
Make sure you can clearly explain the role of a Cisco Unified Communications Manager in a VoIP environment, as well as the purpose of SIP Trunks. Being able to differentiate between Route Patterns and Translation Patterns will demonstrate your depth of knowledge.
✨Demonstrate Leadership Skills
Since this role involves leading and mentoring a team, be ready to share examples of how you've successfully managed teams in the past. Discuss your approach to encouraging knowledge sharing and fostering collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle Level 2 and 3 incidents in telephony and video conferencing environments, and be ready to articulate your thought process.
