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For Companies At a Glance
- Tasks: Design and develop innovative ServiceNow solutions for various workflow applications.
- Company: Join a leading tech consultancy known for its cutting-edge solutions and collaborative culture.
- Benefits: Enjoy remote work flexibility, a competitive salary, bonus scheme, and a company pension.
- Why this job: Be part of a dynamic team that values creativity and offers impactful projects in tech.
- Qualifications: Proven ServiceNow expertise, technical proficiency in JavaScript, and strong integration skills required.
- Other info: Work with diverse teams and enhance your career in a supportive environment.
The predicted salary is between 78000 - 120000 £ per year.
Your role
- Technical Development - Design and develop solutions for ServiceNow workflow applications, including:
- Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
- Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
- Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
Your skills and experience
- ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
- Customer and Employee Insights: Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. Strong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and career development.
- Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
- Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
- Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
Additional pay: Bonus scheme
Benefits: Company pension, Work from home
ServiceNow Implementation Consultant employer: F5 Consultants
Contact Detail:
F5 Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Implementation Consultant
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being well-versed in the newest functionalities will not only boost your confidence but also demonstrate your commitment to staying current in this fast-evolving field.
✨Tip Number 2
Network with professionals already working in ServiceNow roles or related fields. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Highlighting your hands-on experience with Customer Experience, Technology Experience, and Employee Experience workflows will set you apart from other candidates.
✨Tip Number 4
Showcase your integration skills by being ready to discuss how you've connected ServiceNow with external systems in past roles. Providing concrete examples of how you've managed data migration and ensured data integrity will demonstrate your technical proficiency.
We think you need these skills to ace ServiceNow Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and relevant technologies. Focus on specific projects where you've designed and developed solutions for Customer Experience, Technology Experience, or Employee Experience workflows.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of ServiceNow Implementation Consultant. Mention your understanding of customer journey optimisation and how your skills align with the company's needs.
Showcase Technical Proficiency: Clearly outline your technical skills in JavaScript, HTML, CSS, and any ServiceNow-specific tools you’ve used. Provide examples of how you've integrated ServiceNow with external systems to create seamless workflows.
Highlight Communication Skills: Demonstrate your ability to translate technical concepts into business outcomes. Include examples of how you've collaborated with diverse teams to achieve project goals, as this is crucial for the role.
How to prepare for a job interview at F5 Consultants
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform, especially in areas like Customer Experience and Employee Experience workflows. Be prepared to discuss specific projects where you've designed and developed solutions, as this will demonstrate your technical proficiency.
✨Demonstrate Technical Proficiency
Brush up on your JavaScript, HTML, and CSS skills, as well as your knowledge of ServiceNow-specific tools like Glide API and Flow Designer. You might be asked to solve a technical problem or explain how you would approach a particular integration challenge during the interview.
✨Understand the Customer Journey
Be ready to discuss how you optimise customer journeys and employee lifecycle touchpoints. This could involve sharing insights on how you've improved processes in previous roles, so think of examples that showcase your understanding of these concepts.
✨Communicate Effectively
Since the role requires collaboration with diverse teams, practice explaining technical concepts in simple terms. Prepare to discuss how you've successfully worked with non-technical stakeholders in the past, as this will show your ability to translate technical jargon into business outcomes.
