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- Tasks: Lead a dynamic Command Centre, managing major incidents and ensuring service stability.
- Company: Join a leading tech firm with a focus on operational excellence.
- Benefits: Competitive salary, bonus, and opportunities for professional growth.
- Other info: Onsite role with a collaborative team and exciting challenges.
- Why this job: Make a real impact in a high-stakes environment while developing your leadership skills.
- Qualifications: Experience in technical operations and strong communication skills required.
The predicted salary is between 100000 - 100000 £ per year.
We're looking for a Senior Command Centre Lead to take ownership of a critical live environment. This is a high-impact position where you'll act as the technical authority during major incidents, ensuring service stability, rapid resolution, and strong operational control across a complex, multi-supplier landscape.
What you'll do:
- Lead the Command Centre and oversee day-to-day operations
- Take command of Major Incidents (Sev 1/2) and critical business events
- Coordinate multiple suppliers in a SIAM / multi-vendor environment
- Maintain real-time visibility across infrastructure, applications, networks & security
- Drive incident resolution, root cause analysis, and continuous improvement
- Act as the central escalation point and provide clear updates to senior stakeholders
What you'll bring:
- Experience in roles such as Command Centre Lead, Technical Operations Manager, Service Operations Lead, or Major Incident Lead
- Strong background in NOC, SOC, or large-scale 24/7 operations environments
- Broad technical understanding across multiple IT towers
- Proven ability to lead under pressure in live environments
- Experience coordinating across multiple service providers
- Strong stakeholder management and communication skills
- Familiarity with ServiceNow and enterprise monitoring tools
Requirements: Sole UK national SC cleared or eligible. A great opportunity for a calm, credible and decisive operations leader who can run a live environment, align suppliers, and confidently represent the business onsite.
Command Centre Lead/Technical Operations Lead in Preston employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Command Centre Lead/Technical Operations Lead in Preston
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to command centre operations. We recommend role-playing with a mate to boost your confidence!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've handled major incidents or led teams under pressure. We love hearing about real-life experiences!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Command Centre Lead/Technical Operations Lead in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Command Centre Lead role. Highlight your experience in NOC/SOC environments and any major incident management you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this high-impact position. Share specific examples of how you've led teams during major incidents and maintained service stability.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise! Whether it's familiarity with ServiceNow or your understanding of multi-vendor environments, we want to know how you can contribute to our operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at F5 consultants
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around NOC/SOC operations and incident management. Be ready to discuss specific scenarios where you've led major incidents or resolved critical issues.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead under pressure. Think of times when you coordinated multiple suppliers or managed a crisis effectively. This role is all about calm and decisive leadership, so let that shine through.
✨Understand the Business Landscape
Familiarise yourself with the company’s operations and how they fit into the broader industry context. Being able to speak knowledgeably about their multi-supplier environment will show that you're not just technically savvy but also business-minded.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You'll need to provide updates to senior stakeholders, so being able to communicate complex information in an understandable way is key. Consider doing mock interviews to refine this skill.