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- Tasks: Support e-commerce clients with M365 and Azure solutions while ensuring customer success.
- Company: Dynamic e-commerce company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, benefits package, and a flexible 4-day onsite work schedule.
- Other info: Opportunity for professional growth in a fast-paced, hybrid work environment.
- Why this job: Join a growing team and make a real difference in customer experiences with cutting-edge technology.
- Qualifications: Experience with M365, Azure, and strong customer service skills required.
The predicted salary is between 44000 - 44000 £ per year.
We're seeking a highly skilled Customer Success Specialist & M365 Engineer to support our expanding e-commerce customer base. This hybrid role blends proactive customer success, technical escalation, and hands-on Microsoft cloud engineering across M365, Azure, AAD, Networking, Security, Defender, Endpoint.
Locations
M365 Engineer & Customer Success Specialist in Newport, Wales employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Engineer & Customer Success Specialist in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and tech space on LinkedIn. Join relevant groups, participate in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your M365 projects and customer success stories. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Research common questions for M365 Engineers and Customer Success Specialists. Practice your answers, but also be ready to discuss real-life scenarios where you’ve made an impact. We want to see how you think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace M365 Engineer & Customer Success Specialist in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365, Azure, and customer success. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about e-commerce and how your technical skills can help our customers succeed. Let us know what excites you about this role!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide solutions, especially in a tech environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at F5 consultants
✨Know Your M365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and related technologies. Be prepared to discuss specific features, benefits, and how they can enhance customer success in an e-commerce setting.
✨Showcase Your Customer Success Skills
Think of examples where you've successfully supported customers or resolved technical issues. Highlight your proactive approach and how it led to improved customer satisfaction or retention.
✨Prepare for Technical Questions
Expect to face technical questions related to cloud engineering, networking, and security. Review common scenarios and be ready to explain your thought process and problem-solving strategies.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges with M365 or how they measure customer success, which will demonstrate your enthusiasm and strategic thinking.