Digital Experience Engineer
Digital Experience Engineer

Digital Experience Engineer

Full-Time 85000 - 90000 £ / year (est.) No home office possible
F

At a Glance

  • Tasks: Engineer a modern Digital Employee Experience framework and improve user interactions across devices.
  • Company: Join a forward-thinking company focused on digital innovation and employee experience.
  • Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
  • Other info: Dynamic role with potential for career advancement in a tech-driven environment.
  • Why this job: Be at the forefront of digital transformation and make a real impact on user experiences.
  • Qualifications: Experience with DEM tools and automation skills are essential.

The predicted salary is between 85000 - 90000 £ per year.

We're looking for a Digital Experience & Adoption Engineer to help build a modern, telemetry-driven Digital Employee Experience (DEX) framework that improves how users work across devices, applications, and collaboration tools. You'll engineer experience scoring, dashboards, self-healing automation, and digital adoption journeys that drive measurable improvements in the Digital Workplace.

This role works closely with Operations, Automation, and Pre-Sales, delivering productised experience services that are proactive, data-driven, and continuously improving.

What You'll Do

  • Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
  • Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
  • Develop self-healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
  • Deploy and integrate Digital Adoption Platforms (WalkMe / Whatfix) to guide users and drive Microsoft 365 adoption.
  • Build dashboards and analytics in Power BI for experience insights and XLA reporting.
  • Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
  • Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
  • Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.

What We're Looking For

  • Hands-on experience with DEM tools (SysTrack, Nexthink, Aternity).
  • Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
  • Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
  • Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
  • Strong analytical mindset with the ability to turn telemetry into actionable improvements.
  • Excellent documentation and standardisation skills.
  • Understanding of digital adoption, user behaviour, and change-driven experience improvements.

Certifications

  • Strongly Preferred: WalkMe or Whatfix Academy certification, Power Automate or Power Platform fundamentals.
  • Beneficial: Power BI / data visualisation certifications, Microsoft 365 adoption or change management certifications, ITIL Foundation.

Why Join Us?

  • Shape the future of Digital Employee Experience across a global Digital Workplace platform.
  • Work with cutting-edge DEM, automation, and DAP technologies.
  • Help build a telemetry-led, self-healing, user-centric service model.
  • Contribute to product innovation, roadmaps, and XLA-based service design.

Digital Experience Engineer employer: F5 consultants

At RSG Plc, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a Digital Experience Engineer, you'll have the opportunity to shape the future of Digital Employee Experience while working remotely from London, enjoying a competitive salary and comprehensive benefits. We are committed to your professional growth, offering access to cutting-edge technologies and a collaborative environment that encourages creativity and continuous improvement.
F

Contact Detail:

F5 consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Experience Engineer

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your experience with DEM tools and automation. It’s a great way to stand out and show what you can do.

✨Tip Number 3

Prepare for interviews by practising common questions related to digital experience and automation. We recommend using the STAR method to structure your answers – it helps keep things clear and concise.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Digital Experience Engineer

Digital Experience Management (DEM) tools
SysTrack
Nexthink
Aternity
Experience scoring models
Key Performance Indicators (KPIs)
Experience Level Agreements (XLAs)
Power Automate
PowerShell
Intune Remediation
Graph API
Digital Adoption Platforms (WalkMe, Whatfix)
Power BI
Telemetry integration
Documentation and standardisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Experience Engineer role. Highlight your hands-on experience with DEM tools and any relevant automation skills to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving digital employee experiences and how your background aligns with our mission at StudySmarter.

Showcase Your Projects: If you've worked on any relevant projects, don’t hold back! Share examples of dashboards you've built or automation processes you've implemented. We love seeing real-world applications of your skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at F5 consultants

✨Know Your Tools Inside Out

Make sure you’re familiar with the DEM tools mentioned in the job description, like SysTrack, Nexthink, and Aternity. Be ready to discuss your hands-on experience with these platforms and how you've used them to drive measurable outcomes.

✨Showcase Your Automation Skills

Prepare examples of how you've developed self-healing automation using Power Automate or PowerShell. Highlight specific projects where your automation efforts led to significant improvements in user experience or operational efficiency.

✨Be Data-Driven

Since this role focuses on telemetry and analytics, come prepared with insights on how you’ve turned data into actionable improvements. Discuss any dashboards or KPIs you've built and how they impacted decision-making.

✨Understand Digital Adoption

Familiarise yourself with Digital Adoption Platforms like WalkMe and Whatfix. Be ready to explain how you would integrate these tools to enhance Microsoft 365 adoption and improve user journeys in a digital workplace.

Digital Experience Engineer
F5 consultants

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>