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- Tasks: Build a modern Digital Employee Experience framework and improve user interactions across devices.
- Company: Join a forward-thinking company focused on digital innovation and employee experience.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation in digital adoption and user experience.
- Why this job: Shape the future of digital workplaces with cutting-edge technologies and impactful projects.
- Qualifications: Experience with DEM tools, automation skills, and a strong analytical mindset.
The predicted salary is between 85000 - 90000 ÂŁ per year.
Location: London
Department: Digital Workplace
100% Remote
We're looking for a Digital Experience & Adoption Engineer to help build a modern, telemetry‑driven Digital Employee Experience (DEX) framework that improves how users work across devices, applications, and collaboration tools. You'll engineer experience scoring, dashboards, self‑healing automation, and digital adoption journeys that drive measurable improvements in the Digital Workplace. This role works closely with Operations, Automation, and Pre‑Sales, delivering productised experience services that are proactive, data‑driven, and continuously improving.
What You'll Do
- Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
- Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
- Develop self‑healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
- Deploy and integrate Digital Adoption Platforms (WalkMe / Whatfix) to guide users and drive Microsoft 365 adoption.
- Build dashboards and analytics in Power BI for experience insights and XLA reporting.
- Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
- Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
- Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.
What We're Looking For
- Hands‑on experience with DEM tools (SysTrack, Nexthink, Aternity).
- Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
- Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
- Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
- Strong analytical mindset with the ability to turn telemetry into actionable improvements.
- Excellent documentation and standardisation skills.
- Understanding of digital adoption, user behaviour, and change‑driven experience improvements.
Certifications
- Strongly Preferred: WalkMe or Whatfix Academy certification, Power Automate or Power Platform fundamentals.
- Beneficial: Power BI / data visualisation certifications, Microsoft 365 adoption or change management certifications, ITIL Foundation.
Why Join Us?
- Shape the future of Digital Employee Experience across a global Digital Workplace platform.
- Work with cutting‑edge DEM, automation, and DAP technologies.
- Help build a telemetry‑led, self‑healing, user‑centric service model.
- Contribute to product innovation, roadmaps, and XLA‑based service design.
Digital Experience Engineer in City of London employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with DEM tools and automation. It’s a great way to stand out and show what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital experience and automation. We recommend using the STAR method to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Digital Experience Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Experience Engineer role. Highlight your hands-on experience with DEM tools and automation, as well as any relevant certifications you have.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving digital employee experiences. Share specific examples of how you've used telemetry or automation in past roles to drive measurable outcomes.
Showcase Your Analytical Skills: In your application, emphasise your analytical mindset. We want to see how you've turned data into actionable improvements in previous projects, especially in relation to user behaviour and digital adoption.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of Digital Employee Experience!
How to prepare for a job interview at F5 consultants
✨Know Your Tools Inside Out
Make sure you’re familiar with the DEM tools mentioned in the job description, like SysTrack, Nexthink, and Aternity. Be ready to discuss your hands-on experience with these platforms and how you've used them to drive measurable outcomes.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing how you've turned telemetry data into actionable improvements. Bring examples of dashboards or KPIs you've built that had a real impact on user experience.
✨Highlight Your Automation Expertise
Since automation is key for this role, be prepared to talk about your experience with Power Automate, PowerShell, and Intune remediations. Share specific instances where your automation solutions improved processes or user experiences.
✨Understand Digital Adoption Strategies
Familiarise yourself with Digital Adoption Platforms like WalkMe and Whatfix. Be ready to discuss how you’ve deployed or configured these tools to enhance user engagement and drive Microsoft 365 adoption.