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- Tasks: Lead a dynamic Command Centre, managing major incidents and ensuring service stability.
- Company: Join a leading tech firm with a focus on operational excellence.
- Benefits: Attractive salary, bonus, and opportunities for professional growth.
- Other info: Work onsite in Preston, collaborating with multiple suppliers in a fast-paced setting.
- Why this job: Make a real impact in a high-stakes environment while developing your leadership skills.
- Qualifications: Experience in technical operations and strong communication skills required.
The predicted salary is between 100000 - 100000 £ per year.
We're looking for a Senior Command Centre Lead to take ownership of a critical live environment. This is a high-impact position where you'll act as the technical authority during major incidents, ensuring service stability, rapid resolution, and strong operational control across a complex, multi-supplier landscape.
What you'll do:
- Lead the Command Centre and oversee day-to-day operations
- Take command of Major Incidents (Sev 1/2) and critical business events
- Coordinate multiple suppliers in a SIAM / multi-vendor environment
- Maintain real-time visibility across infrastructure, applications, networks & security
- Drive incident resolution, root cause analysis, and continuous improvement
- Act as the central escalation point and provide clear updates to senior stakeholders
What you'll bring:
- Experience in roles such as Command Centre Lead, Technical Operations Manager, Service Operations Lead, or Major Incident Lead
- Strong background in NOC, SOC, or large-scale 24/7 operations environments
- Broad technical understanding across multiple IT towers
- Proven ability to lead under pressure in live environments
- Experience coordinating across multiple service providers
- Strong stakeholder management and communication skills
- Familiarity with ServiceNow and enterprise monitoring tools
Requirements: Sole UK national SC cleared or eligible. A great opportunity for a calm, credible and decisive operations leader who can run a live environment, align suppliers, and confidently represent the business onsite.
Command Centre Lead/Technical Operations Lead in Blackburn employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Command Centre Lead/Technical Operations Lead in Blackburn
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to command centre operations and incident management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed major incidents or led teams under pressure. This will help you stand out as a calm and credible candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Command Centre Lead/Technical Operations Lead in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Command Centre Lead role. Highlight your experience in NOC/SOC environments and any major incident management you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this high-impact position. Share specific examples of how you've led teams under pressure and managed multiple suppliers effectively.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise! Whether it's familiarity with ServiceNow or your understanding of IT infrastructure, we want to know how you can bring value to our team. Be specific about your skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining us at StudySmarter!
How to prepare for a job interview at F5 consultants
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around NOC/SOC operations and incident management. Be ready to discuss specific scenarios where you've led major incidents or resolved critical issues.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead under pressure. Think of times when you coordinated multiple suppliers or managed a team during a high-stakes situation. This will demonstrate your capability as a Command Centre Lead.
✨Communicate Clearly
Since strong stakeholder management is key, practice articulating complex technical information in a way that's easy to understand. You might be asked to explain how you would keep senior stakeholders updated during a major incident.
✨Familiarise Yourself with Tools
If you're not already familiar with ServiceNow or other enterprise monitoring tools, take some time to learn the basics. Being able to discuss these tools confidently can set you apart from other candidates.