At a Glance
- Tasks: Design and deliver user research to improve public sector digital services.
- Company: Join a digital transformation consultancy with a focus on user-centric design.
- Benefits: Remote work, paid training days, and certification support.
- Other info: Opportunity to explore AI tools and grow in a dynamic environment.
- Why this job: Make a real-world impact while collaborating with talented professionals.
- Qualifications: Experience in user research and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Mostly working from home with 1-2 days a month in either Birmingham, Telford or London
Clearance: Must be eligible for SC Clearance
A digital transformation consultancy is looking for User Researchers to work on large-scale public sector services. You’ll be part of a multidisciplinary team designing and improving end-to-end digital services used by a wide range of users. This role goes beyond running research - you’ll play a key role in shaping decisions, influencing stakeholders, and ensuring user needs are central throughout delivery. There’s also a growing focus on how AI can support and scale research, so it’s a great opportunity to be part of that evolution.
What You’ll Be Doing:
- Designing and delivering user research across different stages of service development
- Using a mix of methods (e.g. interviews, usability testing, surveys) to uncover meaningful insights
- Working closely with designers, product managers and engineers to inform design decisions
- Bringing user needs to life through clear, compelling insight and storytelling
- Contributing to accessible, inclusive services aligned to GDS principles
- Exploring ways to use AI and tools to enhance research efficiency and impact
What We’re Looking For:
- Experience delivering user research in GDS or public sector environments
- Strong understanding of qualitative and/or quantitative research methods
- Experience working within agile, multidisciplinary teams
- Confidence communicating insights and influencing stakeholders
- Ability to connect research to product and service outcomes
Why Apply:
- Work on meaningful services with real-world impact
- Collaborate with experienced designers, researchers and technologists
- Opportunity to grow within a collaborative design environment
- Paid training days + certification support
User Experience Researcher in Birmingham employer: F5 Consultants
Join a forward-thinking digital transformation consultancy that prioritises meaningful work and real-world impact. With a flexible working model primarily from home, complemented by occasional team days in Birmingham, Telford, or London, you will thrive in a collaborative environment that fosters professional growth and innovation. Benefit from paid training days and certification support while contributing to the design of accessible and inclusive public sector services.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Researcher in Birmingham
✨Tip Number 1
Network like a pro! Reach out to professionals in the User Experience Research field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, methodologies, and outcomes. We want to see how you’ve made an impact, so make it visually appealing and easy to navigate.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research. We recommend doing mock interviews with friends or mentors to build your confidence and refine your storytelling skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace User Experience Researcher in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the User Experience Researcher role. Highlight your experience in user research, especially in GDS or public sector environments, and show how your skills align with what we’re looking for.
Showcase Your Research Skills:In your application, don’t just list your skills—demonstrate them! Share specific examples of how you’ve used qualitative and quantitative methods to deliver insights that influenced design decisions. We want to see your storytelling abilities shine through!
Communicate Clearly:When writing your application, keep it clear and concise. Use straightforward language to communicate your insights and experiences. Remember, we’re looking for someone who can effectively influence stakeholders, so let your communication skills stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at F5 Consultants
✨Know Your Research Methods
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past projects, especially in GDS or public sector environments. This will show your depth of knowledge and relevance to the role.
✨Showcase Your Storytelling Skills
Prepare to share examples of how you've brought user needs to life through compelling insights. Use storytelling to illustrate your impact on design decisions and how your research influenced stakeholders. This will demonstrate your ability to connect research with real-world outcomes.
✨Familiarise Yourself with AI Tools
Since there's a growing focus on using AI in research, brush up on any tools or methodologies that enhance research efficiency. Be prepared to discuss how you envision integrating AI into your research processes, as this could set you apart from other candidates.
✨Engage with the Team Dynamics
Understand the importance of working within agile, multidisciplinary teams. During the interview, express your enthusiasm for collaboration and share experiences where you’ve successfully worked alongside designers, product managers, and engineers to achieve common goals.
