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For Companies At a Glance
- Tasks: Engineer a modern Digital Employee Experience framework and improve user interactions across platforms.
- Company: Join a forward-thinking tech company focused on digital innovation.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving digital transformation globally.
- Why this job: Make a real impact on how users experience technology in the workplace.
- Qualifications: Experience with DEM tools and automation skills are essential.
The predicted salary is between 85000 - 90000 £ per year.
Location: London
Department: Digital Workplace
100% Remote London up to circa £90k + Benefits
We're looking for a Digital Experience & Adoption Engineer to help build a modern, telemetry-driven Digital Employee Experience (DEX) framework that improves how users work across devices, applications, and collaboration tools. You'll engineer experience scoring, dashboards, self-healing automation, and digital adoption journeys that drive measurable improvements in the Digital Workplace.
This role works closely with Operations, Automation, and Pre-Sales, delivering productised experience services that are proactive, data-driven, and continuously improving.
What You'll Do
- Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
- Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
- Develop self-healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
- Deploy and integrate Digital Adoption Platforms (WalkMe / Whatfix) to guide users and drive Microsoft 365 adoption.
- Build dashboards and analytics in Power BI for experience insights and XLA reporting.
- Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
- Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
- Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.
What We're Looking For
- Hands-on experience with DEM tools (SysTrack, Nexthink, Aternity).
- Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
- Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
- Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
- Strong analytical mindset with the ability to turn telemetry into actionable improvements.
- Excellent documentation and standardisation skills.
- Understanding of digital adoption, user behaviour, and change-driven experience improvements.
Certifications
- Strongly Preferred: WalkMe or Whatfix Academy certification, Power Automate or Power Platform fundamentals.
- Beneficial: Power BI / data visualisation certifications, Microsoft 365 adoption or change management certifications, ITIL Foundation.
Why Join Us?
- Shape the future of Digital Employee Experience across a global Digital Workplace platform.
- Work with cutting-edge DEM, automation, and DAP technologies.
- Help build a telemetry-led, self-healing, user-centric service model.
- Contribute to product innovation, roadmaps, and XLA-based service design.
Digital Experience Engineer in Basingstoke employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Engineer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with DEM tools and automation. It’s a great way to stand out and demonstrate what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital experience and automation. We recommend using the STAR method to structure your answers – it helps keep things clear and concise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Experience Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Experience Engineer role. Highlight your hands-on experience with DEM tools and any relevant automation projects you've worked on.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving digital employee experiences. Share specific examples of how you've driven measurable outcomes in previous roles, especially with tools like Power Automate or Power BI.
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, include examples of how you've turned data into actionable insights. Whether it's through dashboards or experience scoring models, we want to see your thought process!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at F5 consultants
✨Know Your Tools Inside Out
Make sure you’re familiar with the DEM tools mentioned in the job description, like SysTrack, Nexthink, and Aternity. Brush up on how they work and be ready to discuss your hands-on experience with them during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've turned telemetry data into actionable insights. Be ready to explain your thought process when building dashboards and KPIs, as this will demonstrate your analytical mindset and problem-solving abilities.
✨Demonstrate Automation Know-How
Since automation is a key part of the role, come prepared to discuss your experience with Power Automate, PowerShell, and Intune. If you have specific projects where you’ve implemented self-healing automation, share those stories!
✨Highlight Your Documentation Skills
The role requires excellent documentation and standardisation skills, so be ready to talk about how you’ve produced engineering documentation or standard operating models in the past. This will show that you understand the importance of clear communication in tech roles.