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- Tasks: Provide hands-on 2nd line support in a secure environment, specialising in VDI and endpoint security.
- Company: Join a dynamic team in Barrow-in-Furness with a focus on innovative tech solutions.
- Benefits: Competitive salary of £30-£40k, with opportunities for career advancement.
- Other info: Stable onsite role with potential to specialise in cutting-edge technologies.
- Why this job: Make a real impact by supporting users and enhancing desktop security in a complex environment.
- Qualifications: Strong background in desktop support, Windows OS, and familiarity with ITSM tools.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring multiple Onsite Workplace Engineers to support a large, secure environment in Barrow-in-Furness (5 days onsite). These are hands-on 2nd line roles supporting end users in a complex environment, with opportunities to specialise in VDI and endpoint security (Ivanti / IDAC).
Core experience:
- Strong 2nd line / desktop support background
- Windows 10/7 (build, config, registry)
- SCCM (OS & app deployment, support)
- Microsoft Office / Outlook / Exchange
- ServiceNow or similar ITSM tools
- Desktop security (BitLocker, NTFS permissions, etc.)
We're especially interested in:
- VDI specialists
- Supporting virtual desktop environments
- Troubleshooting performance, access & stability
- User support within virtualised desktops
- Endpoint Security specialists
- Ivanti / Device Application Control (IDAC) / Defendpoint
- Application control & endpoint security tooling
Requirements:
- Full driving licence
- Must be 21+ (insurance requirement)
- SC Clearance eligibility required (5 years UK residency)
- Barrow-in-Furness - fully onsite
If you're a 2nd line engineer looking for a stable onsite role with the chance to move into more specialised tech, this is a great opportunity.
RSG Plc is acting as an Employment Agency in relation to this vacancy.
2nd Line Desktop Support / Workplace Engineers employer: F5 consultants
Contact Detail:
F5 consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Desktop Support / Workplace Engineers
✨Tip Number 1
Get your hands dirty! When you're in the interview, be ready to talk about your real-world experience with Windows 10/7 and SCCM. Share specific examples of how you've tackled desktop support challenges – it shows you know your stuff!
✨Tip Number 2
Don’t just sit back and wait for the job to come to you. Network like a pro! Connect with other IT professionals on LinkedIn or at local meetups. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 3
Brush up on your VDI knowledge! If you can demonstrate your understanding of virtual desktop environments during the interview, you'll stand out from the crowd. Consider doing a quick online course or reading up on the latest trends.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of getting noticed. Plus, it’s super easy to do – just a few clicks and you’re in the running for that 2nd line role!
We think you need these skills to ace 2nd Line Desktop Support / Workplace Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2nd line support experience and any specific skills related to Windows, SCCM, and desktop security. We want to see how your background fits with what we're looking for!
Show Off Your Skills: In your cover letter, mention any hands-on experience you have with VDI or endpoint security tools like Ivanti. This is your chance to shine, so let us know what makes you a great fit for the role!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role with us.
How to prepare for a job interview at F5 consultants
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd line support skills, especially with Windows 10/7 and SCCM. Be ready to discuss your experience with desktop security tools like BitLocker and NTFS permissions, as well as any VDI knowledge you have. The more specific examples you can provide, the better!
✨Familiarise Yourself with the Company
Do a bit of research on the company and its environment in Barrow-in-Furness. Understanding their focus on security and user support will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a leg up when they ask why you want to work there.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, like troubleshooting a virtual desktop issue or handling a security breach. Think through your past experiences and how you resolved similar problems. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm for Specialisation
Since the role offers opportunities to specialise in areas like VDI and endpoint security, express your interest in these fields. Talk about any relevant projects or training you've undertaken. Showing enthusiasm for furthering your skills can set you apart from other candidates.