Workplace Engineer / 2nd Line IT Support
Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday
Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support in a secure environment.
You'll join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected.
What you'll be doing:
- Providing first- and second-line support for PCs, laptops, peripherals and printers.
- Building, configuring and troubleshooting Windows devices.
- Supporting Microsoft 365, Outlook and other business applications.
- Maintaining network printers, remote access connections and endpoint encryption.
- Working with other technical teams to resolve incidents and keep services running.
What you'll bring:
- Second-line desktop support experience and a practical approach to troubleshooting.
- Confidence supporting Windows 10/11 and Microsoft applications.
- Familiarity with Citrix, VMware and thin-client environments.
- An understanding of networking and ITIL service processes.
- Good communication skills and a focus on helping users.
- A full clean driving licence.
You must be a sole British citizen and eligible to obtain SC clearance. Existing SC clearance is welcome but isn't essential.
This role requires five days a week onsite in Salisbury.
Interested? Apply with your CV and let's have a chat.
RSG Plc is acting as an Employment Agency in relation to this vacancy.
Workplace Engineer/2nd Line Support in Salisbury employer: F5 Careers
Join a forward-thinking software business at the forefront of AI transformation, where your contributions will directly shape innovative products used by real customers. Enjoy a flexible work environment with mostly remote options, competitive salary, and unique benefits like a Cycle-to-Work scheme and sabbatical opportunities, all while being part of a supportive R&D team backed by a large international technology group. This is not just a job; it's a chance to make a meaningful impact in the AI landscape from day one.
