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- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45/FS8 franchisee network in the UK and Europe.
- Benefits: Earn £15 p/h plus commission, with coaching opportunities for extra income.
- Other info: Flexible part-time role with a vibrant team culture and growth potential.
- Why this job: Be part of an exciting fitness expansion and make a real impact on members' lives.
- Qualifications: L2 Fitness Instructor preferred; sales experience and great communication skills are key.
The predicted salary is between 30000 - 40000 £ per year.
About CSG UK and Europe
CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance and is taking the market by storm.
Our group has three values, and one very clear mission, and these drive every decision and hire we make as a company and are key for our continued success.
- Culture First.
- Performance Driven.
- Act Like an Owner.
Mission: To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
Job Description: The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager. Within this role, there is an opportunity (and it is encouraged) to coach. This will allow you to be closer to the product, and ultimately excel at your job.
Job Details:
- Employment Status: Part Time
- Remuneration: £15 p/h
- Coaching Remuneration: £25 - £32.50 per class
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based On Performance)
- Working Hours: 20 hours p/w
- Report to: Studio Manager - Kelly Connor
Key Responsibilities:
- Contact all new leads on sales dashboard ‘Scalr’ to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard ‘Loyalsnap’.
- Follow through on all member related questions or queries that come through all communication channels. (Email and Whatsapp Hotline)
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via instagram channels.
Key Skills and Qualifications:
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred)
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organizational requirements.
Studio Sales Support - LVL 2 Required employer: F45 Training
Contact Detail:
F45 Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Sales Support - LVL 2 Required
✨Tip Number 1
Get to know the studio vibe! Visit F45 London Fields, chat with the team, and soak up the atmosphere. This will help you understand their culture and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. A friendly chat can go a long way in making a memorable impression and might even get you a referral.
✨Tip Number 3
Show off your sales skills! Prepare to discuss your previous experiences in sales during interviews. Bring examples of how you've exceeded KPIs or driven membership growth in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the exciting expansion ahead.
We think you need these skills to ace Studio Sales Support - LVL 2 Required
Some tips for your application 🫡
Show Your Passion for Fitness: When you're writing your application, let your enthusiasm for fitness shine through! Mention any relevant experiences or personal stories that connect you to the F45 and FS8 community. We love seeing candidates who are genuinely excited about our mission to provide the best 60 minutes of the day.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of Studio Sales Support. Use keywords from the job description, like 'customer service' and 'sales experience', to show us you understand what we're looking for. This will help your application stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your key achievements and experiences. A well-structured application makes it easier for us to see why you'd be a great fit for the team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our expanding team at CSG UK and Europe.
How to prepare for a job interview at F45 Training
✨Know the Company Inside Out
Before your interview, make sure you research CSG UK and Europe thoroughly. Understand their mission, core values, and the unique fitness concepts they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Sales Skills
Since the role is heavily focused on sales, be prepared to discuss your previous sales experience. Bring specific examples of how you've successfully driven sales or retained customers in the past. Highlight any strategies you've used that could be relevant to selling memberships at F45.
✨Demonstrate Your Customer Service Prowess
Excellent customer service is key for this position. Think of instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to providing the best experience for members.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the studio's culture, upcoming community events, or how they measure success in this role. This shows you're not just interested in the job, but also in contributing to the studio's growth and success.