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- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45/FS8 franchisee network in the UK and Europe.
- Benefits: Earn £15 p/h plus commission, with coaching opportunities for extra income.
- Why this job: Be part of an exciting fitness expansion and make a real impact on members' lives.
- Qualifications: Sales experience and excellent communication skills are preferred.
- Other info: Flexible part-time role with a vibrant team culture and growth potential.
The predicted salary is between 13 - 16 £ per hour.
About CSG UK and Europe
CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance and is taking the market by storm.
Our group has three values, and one very clear mission, and these drive every decision and hire we make as a company and are key for our continued success.
- 3 Core Values
- Culture First.
- Performance Driven.
- Act Like an Owner.
Mission
To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
Job Description
The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager. Within this role, there is an opportunity (and it is encouraged) to coach. This will allow you to be closer to the product, and ultimately excel at your job.
Job Details
- Employment Status: Part Time
- Salaried Remuneration: £15 p/h
- Coaching Remuneration: £25 - £32.50 per class
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based On Performance)
- Working Hours: 20 hours p/w.
- Report to: Studio Manager - Kelly Connor
Key Responsibilities
- Contact all new leads on sales dashboard ‘Scalr’ to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard ‘Loyalsnap’.
- Follow through on all member related questions or queries that come through all communication channels. (Email and Whatsapp Hotline)
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via instagram channels.
Key Skills and Qualifications
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred)
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organizational requirements.
Studio Sales Support employer: F45 Training
Contact Detail:
F45 Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Sales Support
✨Tip Number 1
Get to know the studio vibe! Before your interview, pop into F45 London Fields or any of the other studios. Chat with the staff and members, soak up the atmosphere, and show that you’re genuinely interested in the community.
✨Tip Number 2
Prepare to talk numbers! Since this role is all about driving sales and memberships, be ready to discuss your previous sales experiences and how you’ve smashed targets in the past. We love a good success story!
✨Tip Number 3
Show off your coaching skills! If you’ve got experience in coaching or fitness instruction, make sure to highlight it. We want to see how you can engage and motivate others, especially when it comes to member socials and events.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you message to the Studio Manager, Kelly Connor. It’s a great way to show your enthusiasm for the role and keep yourself top of mind. Plus, we appreciate a bit of initiative!
We think you need these skills to ace Studio Sales Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fitness and the F45/FS8 community shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping others achieve their fitness goals.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales and customer service. We love seeing how your skills align with our mission to provide the best 60 minutes of our customers' day!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Studio Sales Support role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at F45 Training
✨Know the Company Inside Out
Before your interview, make sure you research CSG UK and Europe thoroughly. Understand their core values—Culture First, Performance Driven, and Act Like an Owner—and think about how your own values align with theirs. This will show that you're genuinely interested in the company and its mission to provide customers with the best 60 minutes of their day.
✨Showcase Your Sales Skills
Since the role is all about driving sales and retaining memberships, be prepared to discuss your previous sales experience. Bring specific examples of how you've successfully sold products or services in the past, and highlight any KPIs you've exceeded. This will demonstrate your ability to contribute to the studio's growth.
✨Prepare for Customer Interaction Scenarios
Think about potential scenarios you might face in the role, such as handling customer queries or feedback after a trial class. Practise your responses to these situations, focusing on how you'd maintain excellent customer service while also driving sales. This will help you feel more confident during the interview.
✨Emphasise Teamwork and Flexibility
The job requires working closely with the Studio Manager and other team members, so be ready to discuss your teamwork skills. Share examples of how you've collaborated effectively in the past and your willingness to adapt to changing organisational needs. This will show that you're a team player who can thrive in a dynamic environment.