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- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45/FS8 franchisee network in the UK and Europe.
- Benefits: Earn £15 p/h plus commission, with uncapped earnings potential.
- Other info: Flexible part-time role with opportunities for coaching and career growth.
- Why this job: Be part of an exciting fitness expansion and make a real impact on members' lives.
- Qualifications: L2 Fitness Instructor preferred; sales experience and great communication skills are key.
The predicted salary is between 30000 - 40000 £ per year.
About CSG UK and Europe
CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance and is taking the market by storm.
Our group has three values, and one very clear mission, and these drive every decision and hire we make as a company and are key for our continued success.
- Core Values
- Culture First.
- Performance Driven.
- Act Like an Owner.
Mission
To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
Job Description
The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager.
Within this role, there is an opportunity (and it is encouraged) to coach. This will allow you to be closer to the product, and ultimately excel at your job.
Job Details
- Employment Status: Part Time
- Salaried Remuneration: £15 p/h
- Coaching Remuneration: £25 - £32.50 per class
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based On Performance)
- Working Hours: 20 hours p/w
- Report to: Studio Manager - Kelly Connor
Key Responsibilities
- Contact all new leads on sales dashboard 'Scalr' to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard 'Loyalsnap'.
- Follow through on all member related questions or queries that come through all communication channels. (Email and Whatsapp Hotline)
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via instagram channels.
Key Skills and Qualifications
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred)
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organizational requirements.
Studio Sales Support - LVL 2 Required in London employer: F45 Training
Contact Detail:
F45 Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Sales Support - LVL 2 Required in London
✨Tip Number 1
Get to know the studio vibe! Visit F45 London Fields, chat with the team, and soak up the atmosphere. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Network like a pro! Connect with current staff and members on social media. Engaging with them can give you insider info and show your genuine interest in the community.
✨Tip Number 3
Show off your sales skills! When you get the chance, demonstrate how you’d drive memberships and engage with potential clients. Bring your A-game to those conversations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the mission.
We think you need these skills to ace Studio Sales Support - LVL 2 Required in London
Some tips for your application 🫡
Show Your Passion for Fitness: When you're writing your application, let your enthusiasm for fitness shine through! Mention any personal experiences with F45 or FS8, and how they align with our mission to provide the best 60 minutes of our customers' day.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role. Use keywords from the job description, like 'customer service' and 'sales', to show us you understand what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Studio Sales Support role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at F45 Training
✨Know the Company Inside Out
Before your interview, make sure you research CSG UK and Europe thoroughly. Understand their mission, values, and the unique fitness concepts they offer. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Sales Skills
Since the role is heavily focused on selling memberships, prepare specific examples of your previous sales experiences. Think about how you’ve successfully driven sales or retained customers in the past, and be ready to discuss these during the interview.
✨Demonstrate Your Customer Service Prowess
Customer service is key in this role. Be prepared to share instances where you've gone above and beyond for a customer. Highlight your communication skills and how you handle feedback, as this will resonate well with their focus on providing the best experience for members.
✨Be Ready to Discuss Teamwork
This position requires working closely with the Studio Manager and other team members. Prepare to talk about your experiences in a team environment, how you contribute to team success, and any leadership roles you've taken on, even if informal.