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- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45/FS8 franchisee network in the UK and Europe.
- Benefits: Earn £15 p/h plus coaching fees and uncapped commission opportunities.
- Why this job: Be part of an exciting fitness expansion and make a real impact on members' lives.
- Qualifications: Sales experience and excellent communication skills are preferred.
- Other info: Flexible part-time role with opportunities for personal growth and coaching.
The predicted salary is between 13 - 16 £ per hour.
About CSG UK and Europe: CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance and is taking the market by storm.
Our group has three values, and one very clear mission, and these drive every decision and hire we make as a company and are key for our continued success.
- 3 Core Values: Culture First. Performance Driven. Act Like an Owner.
- Mission: To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager. Within this role, there is an opportunity (and it is encouraged) to coach. This will allow you to be closer to the product, and ultimately excel at your job.
Job Details:
- Employment Status: Part Time
- Salaried Remuneration: £15 p/h
- Coaching Remuneration: £25 - £32.50 per class
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based on Performance)
- Working Hours: 20 hours p/w.
- Report to: Studio Manager - Kelly Connor
Key Responsibilities:
- Contact all new leads on sales dashboard 'Scalr' to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard 'Loyalsnap'.
- Follow through on all member related questions or queries that come through all communication channels. (Email and Whatsapp Hotline)
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via instagram channels.
Key Skills and Qualifications:
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred)
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organizational requirements.
Studio Sales Support in London employer: F45 Training
Contact Detail:
F45 Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Sales Support in London
✨Tip Number 1
Get to know the studio vibe! Visit F45 London Fields, chat with the team, and soak up the atmosphere. This will help you understand what makes the studio tick and how you can fit in.
✨Tip Number 2
Network like a pro! Connect with current members and staff on social media. Engaging with them can give you insights into their experiences and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising your sales pitch. Think about how you would sell memberships and retain clients. Show us your passion for fitness and customer service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at CSG UK and Europe.
We think you need these skills to ace Studio Sales Support in London
Some tips for your application 🫡
Show Your Passion for Fitness: When you're writing your application, let your enthusiasm for fitness shine through! Mention any personal experiences with F45 or FS8, and how they align with our mission to provide the best 60 minutes of our customers' day.
Highlight Relevant Experience: Make sure to showcase any previous sales experience or customer service roles you've had. We want to see how you can drive memberships and engage with our community, so be specific about your achievements!
Be Personable and Professional: Your written application should reflect your personality while maintaining professionalism. Use a friendly tone, but keep it polished. Remember, we value exceptional communication skills, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our expanding team!
How to prepare for a job interview at F45 Training
✨Know the Company Inside Out
Before your interview, make sure you research CSG UK and Europe thoroughly. Understand their mission, core values, and the unique fitness concepts they offer. This will not only show your genuine interest but also help you align your answers with what they value most.
✨Showcase Your Sales Skills
Since the role is all about driving sales and retaining memberships, prepare specific examples from your past experiences where you've successfully sold a product or service. Highlight your strategies and how you exceeded KPIs to demonstrate your performance-driven mindset.
✨Emphasise Teamwork and Culture Fit
CSG UK and Europe values a strong team culture. Be ready to discuss how you've worked effectively in teams before and how you embody their 'Culture First' value. Share stories that illustrate your ability to collaborate and support your colleagues.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the studio's expansion plans, community events, or how they measure success in this role. This shows you're engaged and serious about contributing to their mission of providing the best 60 minutes of their customers' day.