At a Glance
- Tasks: Create and deliver exceptional in-room dining experiences for guests at night.
- Company: Join the dynamic Edwardian Hotels London family, known for unforgettable guest experiences.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Experience in high-end food operations and excellent customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an In-Room Dining Night Waiter/ess to join our In-Room Operations team at The May Fair Hotel.
Overview:A fantastic opportunity to join the In Room Dining Team at The May Fair as a Night Waiter/ess. As an In-Room Dining Night Waiter/ess you will be responsible for creating and delivering an exceptional In-room dining experience for our guests during the night time operation. You will take orders from guests accurately, checking for any allergens and upselling where appropriate. You will carry trays to bedrooms confidently, ensuring that there are no spillages and that food is perfectly presented. You will make sure that floors are free of trays and that the In Room Dining area is kept clean and tidy at all times.
About You:Previous experience of working in a high-end food operation, ideally with In Room Dining experience. Demonstrates excellent attention to detail and customer service skills. Has an impeccable command of the English language, both written and spoken.
Company Benefits:- Competitive salary.
- 28 days Holiday per annum including Bank Holidays, increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
In Room Dining Night Waiter/Waitress in City of Westminster employer: F28-In Room Dining-MF
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As part of our team at The May Fair Hotel, you will enjoy competitive benefits, including generous holiday allowances, complimentary meals, and opportunities for professional growth through our Edwardian Academy. Join us to be part of a family that not only creates unforgettable experiences for our guests but also invests in your personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Night Waiter/Waitress in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that In-Room Dining Night Waiter/ess role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you embody the values of Integrity, Ambition, and Quality-Driven service that Edwardian Hotels London stands for.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and food handling. Think about scenarios where you've gone above and beyond for guests, as this will highlight your attention to detail and commitment to quality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Edwardian Hotels family. Don’t forget to follow up after applying; a little persistence can make a big difference!
We think you need these skills to ace In Room Dining Night Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you create memorable moments for guests. We want to see that you’re as excited about this role as we are!
Tailor Your Application:Make sure to customise your application to fit the In-Room Dining Night Waiter/ess position. Highlight any relevant experience, especially in high-end food operations or in-room dining. This shows us you understand what we're looking for and that you’re a perfect fit for our team.
Mind Your Language:Since we value excellent communication, pay attention to your language skills in your written application. Use clear and professional English, and double-check for any spelling or grammar mistakes. This reflects your attention to detail, which is crucial in our line of work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at F28-In Room Dining-MF
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values of Integrity, Ambition, and Quality-Driven service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an In-Room Dining Night Waiter/ess, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your attention to detail and how you handle special requests or allergens.
✨Practice Upselling Techniques
Upselling is a big part of the role, so think about how you can do this naturally. During the interview, discuss any previous experiences where you successfully upsold products or services. This will demonstrate your ability to enhance the guest experience while contributing to the hotel's revenue.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. Since you’ll be working in a high-end environment, showing that you understand the importance of presentation will reflect well on your candidacy.
