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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional events and maintain strong client relationships.
- Company: Join a luxury hotel known for its spectacular events and vibrant culture.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth and development in a dynamic, fast-paced environment.
- Why this job: Be at the forefront of exciting events and make lasting memories for guests.
- Qualifications: Experience in events or hospitality, with strong leadership and client-facing skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About the Role
You will be a visible, floor‑based leader, ensuring the smooth delivery of conferences, banquets, corporate events, and social functions across three dedicated events floors, including our spectacular ballroom accommodating 600 guests seated or 1,100 standing. You will oversee a core team of around 15 full‑time colleagues, supported by agency staff during peak periods. Working closely with the Meetings & Events Operations Manager, you will guide and support the allocated Event Manager Team for each function — checking in with them, offering solutions, and ensuring they are fully prepared. You will also act as a key client contact, meeting with organisers, maintaining strong relationships, and taking ownership of VIP events where required. Alongside operational leadership, you will help manage labour costs in line with business levels, understand departmental budgets, and contribute to ongoing team training and development.
Key Responsibilities
- Support the Meetings & Events Operations Manager in the day‑to‑day leadership of the department
- Lead, motivate, and inspire full‑time and agency team members during events
- Guide and support the allocated Event Manager for each function
- Act as a main client contact, offering proactive solutions and ensuring exceptional service
- Run and support VIP events with a strong guest‑facing presence
- Manage staffing levels, rotas, deployment, and labour costs in line with business needs
- Ensure service standards reflect the luxury positioning of The Londoner Hotel
- Maintain compliance with health & safety, licensing, and brand standards
- Work closely with Sales, Kitchen, AV, and wider hotel teams to deliver seamless events
- Support training, coaching, and development of the events team
- Assist with cost control while maintaining exceptional quality
About You
- Experience in meetings & events, banqueting, or large‑scale hotel operations
- A natural leader who enjoys being operational and guest‑facing
- Confident supervising teams and supporting Event Managers
- Strong client‑facing skills with a solutions‑focused approach
- Highly organised with excellent attention to detail
- Calm, professional, and adaptable in a fast‑paced environment
- Flexible with evenings, weekends, and event‑driven schedules
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to ÂŁ500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Meetings and Events Operations Manager in City of Westminster employer: F26-C & B Operations-LO
Contact Detail:
F26-C & B Operations-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings and Events Operations Manager in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Meetings and Events Operations Manager role. Highlight your leadership skills and experience in managing events, and don’t forget to mention your knack for building strong client relationships.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Don’t just wait for the job to come to you! Apply through our website and keep an eye on new openings. The more proactive you are, the better your chances of landing that dream job with us at StudySmarter!
We think you need these skills to ace Meetings and Events Operations Manager in City of Westminster
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in leading teams or managing events. We want to see how you've motivated and inspired others in a fast-paced environment, just like the one you'll be working in with us!
Be Client-Focused: Make sure to mention your client-facing skills and any examples of how you've provided exceptional service. We love candidates who can build strong relationships and offer proactive solutions, so let that shine through in your application.
Attention to Detail is Key: When writing your application, pay close attention to detail. This role requires a high level of organisation, so make sure your application is well-structured and free from errors. It shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at F26-C & B Operations-LO
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events the company hosts. Research their past conferences, banquets, and VIP events to understand their style and standards. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing events. Think about times when you motivated your team or solved problems on the spot. This will demonstrate your ability to inspire and guide others in a fast-paced environment.
✨Client-Facing Confidence is Key
Since you’ll be acting as a main client contact, practice how you would handle various client scenarios. Be ready to discuss how you build relationships and offer proactive solutions. This will show that you’re not just operational but also client-focused.
✨Understand the Financials
Brush up on your knowledge of managing budgets and labour costs. Be prepared to discuss how you’ve successfully controlled costs in previous roles while maintaining high service standards. This will prove you can balance quality with financial responsibility.