At a Glance
- Tasks: Oversee operations at the exclusive May Fair Bar and ensure top-notch customer satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: In-depth beverage experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven.
We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Floor Manager for our Exclusive May Fair Bar located within the 5 Star May Fair Hotel.
OverviewAn amazing opportunity to join our exclusive May Fair Bar located within the 5 Star The May Fair Hotel, A Radisson Collection Hotel as a Floor Manager. You will be responsible for overseeing all aspects of the May Fair Bar operation on the shift that you are working. You will work to achieve the bar revenue, profit and customer satisfaction goals for the food and beverage operation within the Bar. You will have full knowledge of both the food and bar menu. You will understand table return times and handle all tables accordingly. You will direct the food and beverage operations team to ensure customer satisfaction is achieved and that all guests' needs and preferences are met. You will deliver service standards in accordance with the Service Excellence brand standards.
About You- Current in-depth beverage experience within a high-end liquor or food led operation.
- Be capable of demonstrating a high level of support and leadership.
- The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.
- A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Floor Manager in City of Westminster employer: F21-Bar2-MF
Contact Detail:
F21-Bar2-MF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local bars and restaurants to chat with staff. You never know who might have a lead on that perfect Floor Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share your experiences and how they align with Edwardian Hotels' values of Integrity, Ambition, and Quality-Driven service.
✨Tip Number 3
Research, research, research! Familiarise yourself with the May Fair Bar and its offerings. Knowing the menu inside out will not only impress during interviews but also show that you're genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our family at Edwardian Hotels London. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Floor Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with our commitment to creating unforgettable memories for our guests.
Highlight Relevant Experience: Make sure to showcase your in-depth beverage experience and any leadership roles you've held. We’re looking for someone who can demonstrate personal ownership and a proven track record of exceeding expectations, so don’t hold back!
Tailor Your Application: Take a moment to tailor your application specifically for the Floor Manager role at the May Fair Bar. Mention how your skills can help us achieve our goals for customer satisfaction and revenue – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at F21-Bar2-MF
✨Know Your Menu Inside Out
Make sure you have a solid understanding of both the food and beverage menus at the May Fair Bar. Familiarise yourself with the ingredients, preparation methods, and any unique offerings. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlighting these skills will show that you're ready to take on the responsibilities of the position.
✨Emphasise Customer Satisfaction
Edwardian Hotels London values customer satisfaction highly. Be ready to discuss how you've gone above and beyond to ensure guests have a memorable experience in previous roles. Share specific stories that illustrate your commitment to quality service and how you handle guest feedback.
✨Align with Company Values
Familiarise yourself with the company's core values: Integrity, Ambition, and Quality-Driven. During the interview, weave these values into your responses. Show how your personal work ethic aligns with theirs, and express your enthusiasm for being part of a team that prioritises these principles.