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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure an unforgettable dining experience.
- Company: Join the vibrant team at The Stage, a chic champagne bar in The Londoner.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth, training, and fun social events await you!
- Why this job: Be part of a high-end hospitality experience and showcase your passion for service.
- Qualifications: Previous waiting experience in a high-end setting and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Waiter/Waitress for our stand out destination The Stage at The Londoner. This is a champagne bar that serves a Champagne breakfast, Champagne afternoon tea, as well as a Grand Finale of cheese, charcuterie and more.
An amazing opportunity to join the team in The Stage at The Londoner as a Waiter/ess. You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens. You will read the needs of tables and serve them as to their preferences. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. You will take payment in accordance with company procedures. As a Waiter/Waitress you will be competent with IT applications such as Open table, Adecco and Micros.
About You
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package
- Competitive salary
- 28 days holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Waiter/ess employer: F20 - The Stage-LO
Contact Detail:
F20 - The Stage-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Get to know the menu inside out! When you walk into that interview, be ready to chat about the Champagne breakfast and afternoon tea. Show us you’re passionate about what we serve and how you can enhance the guest experience.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, like dealing with feedback or complaints. We want to see that you can keep your cool and provide top-notch service under pressure.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end setting like ours. Make sure you look sharp and professional when you come in for your interview – it shows you care about the role.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, you’ll find all the info you need about the role and our amazing benefits package. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Know the Menu Inside Out: Before you even start writing your application, make sure you’re familiar with the menu and dining concept at The Stage. This will not only help you tailor your application but also show us that you’re genuinely interested in the role.
Show Off Your Customer Service Skills: In your written application, highlight any previous experience you have in high-end dining or customer service. We want to see how you’ve gone above and beyond for guests in the past, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use proper grammar and spelling, as we’re looking for someone with an impeccable command of English. A well-structured application speaks volumes about your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy and know your way around online applications!
How to prepare for a job interview at F20 - The Stage-LO
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The Stage. Understand the different champagne offerings and the dining concepts. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight situations where you handled feedback or complaints effectively, as this is crucial in a high-end environment.
✨Demonstrate Attention to Detail
During the interview, emphasise your attention to detail. Discuss how you ensure that guests' needs are met, especially regarding allergens and preferences. This is key in providing a seamless dining experience.
✨Familiarity with Technology
Brush up on your knowledge of the IT applications mentioned in the job description, like OpenTable and Micros. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.