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- Tasks: Serve guests with a smile and ensure an unforgettable dining experience.
- Company: Join the vibrant team at The Stage, a chic champagne bar in The Londoner.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth, training, and fun social events await you!
- Why this job: Be part of a high-end hospitality experience and showcase your passion for food.
- Qualifications: Previous waiting experience in a high-end setting and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Waiter/Waitress for our stand out destination The Stage at The Londoner. This is a champagne bar that serves a Champagne breakfast, Champagne afternoon tea, as well as a Grand Finale of cheese, charcuterie and more.
An amazing opportunity to join the team in The Stage at The Londoner as a Waiter/ess. You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens. You will read the needs of tables and serve them as to their preferences. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. You will take payment in accordance with company procedures. As a Waiter/Waitress you will be competent with IT applications such as Open table, Adecco and Micros.
About You
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess in City of Westminster employer: F20 - The Stage-LO
Contact Detail:
F20 - The Stage-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess in City of Westminster
✨Tip Number 1
Get to know the menu inside out! When you walk into that interview, be ready to chat about the Champagne breakfast and afternoon tea. Show us your passion for food and drink – it’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Think about how you’d handle different guest scenarios. We want to see that you can keep a cool head and provide exceptional service, even when things get busy.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with applications like OpenTable and Micros. If you can demonstrate that you’re comfortable with these tools, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Waiter/ess in City of Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous front of house waiting experience. We want to see how you've excelled in high-end food operations, so don’t hold back on those details!
Nail the Details: Attention to detail is key in this role. When writing your application, mention specific instances where you’ve demonstrated this skill, especially in customer service.
Speak Our Language: Since impeccable command of English is a must, ensure your application is well-written and free of errors. This shows us you can communicate effectively with our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on this exciting journey with us!
How to prepare for a job interview at F20 - The Stage-LO
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The Stage. Understand the different champagne offerings and food pairings so you can confidently discuss them. This will show your passion for the role and your commitment to providing excellent service.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. Highlight your attention to detail and how you handled feedback or complaints. This is crucial in a high-end environment where guest satisfaction is key.
✨Practice Your Communication
Since impeccable command of English is essential, practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face as a waiter/waitress, like explaining a dish or handling a complaint.
✨Demonstrate Your Team Spirit
Be ready to discuss how you work well in a team, especially with Head Waiters and Floor Managers. Share specific instances where collaboration led to a successful dining experience. This will show that you understand the importance of seamless service in a busy environment.