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- Tasks: Lead the service team at our exclusive Champagne Bar, ensuring top-notch guest experiences.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of London's first 'Super Boutique' hotel and grow your career in hospitality.
- Qualifications: Experience in food and beverage, leadership skills, and a passion for service.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Head Waiter/ess to join the Stage, our exclusive Champagne Bar, which is the heart of The Londoner.
Responsibilities- Support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
- Be fully competent with all menu items and confidently explain the dining concept to guests.
- Take orders correctly making a clear note of all allergens.
- Understand timing of dishes and make food orders accordingly.
- Read the needs of tables to understand their service preferences.
- Support the cashing up and closing process of your shift and rectify any errors.
- Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Waiter/Waitress in City of Westminster employer: F20 - The Stage-LO
Contact Detail:
F20 - The Stage-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and mingle with other hospitality folks. Attend industry events or even just pop into local cafes and bars to chat with staff. You never know who might have a lead on that perfect Head Waiter/ess role at a fab place like The Londoner.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests. Remember, they want someone who can not only meet their standards but exceed them!
✨Tip Number 3
Research the company! Before your interview, dive into The Londoner's culture and values. Knowing what makes them tick will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Londoner family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Head Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm and commitment to providing top-notch service. We want to see how you connect with guests and create memorable moments!
Tailor Your Application: Make sure to customise your application to reflect the specific role of Head Waiter/Waitress at The Londoner. Mention relevant skills and experiences that align with our expectations, like your knowledge of food and beverage trends or your leadership abilities. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at F20 - The Stage-LO
✨Know Your Menu Inside Out
Make sure you’re fully familiar with all the menu items, including ingredients and allergens. This will not only help you answer questions confidently but also show your passion for the role and commitment to guest satisfaction.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll need to demonstrate your ability to lead and delegate. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, as this will highlight your capability to thrive in a busy environment.
✨Understand the Dining Concept
Research The Londoner and its unique dining concept. Be ready to discuss how you can contribute to creating an exceptional experience for guests at The Stage. This shows that you’re not just looking for any job, but are genuinely interested in being part of their vision.
✨Practice Your Service Style
Think about how you would approach different types of tables and guests. Practise reading the room and adjusting your service style accordingly. This will demonstrate your adaptability and understanding of customer preferences during the interview.