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For Companies At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional customer experiences and driving revenue.
- Company: Join The Londoner, a luxury venue with a focus on quality and service.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth and development in a dynamic and supportive team.
- Why this job: Be part of an exciting environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers an exclusive Champagne Bar serving afternoon tea and charcuterie. The Residence includes Y Bar, The Drawing Room, and The Whisky Room, curated to meet guests’ work and leisure needs.
Responsibilities
- Achieve revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
- Direct the Bar and floor team to ensure customer and staff satisfaction in a motivated and cohesive environment.
- Exceed guest expectations and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels.
- Implement and develop strategies to improve operations alongside the management team.
- Ensure staff training, recruitment, coaching, and team development, with clear training plans and objectives.
About You
- In depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous.
- Demonstrate personal ownership of tasks, leadership, and coaching skills.
- Current supervisory experience within a similar environment, with excellent attention to detail and customer service.
- Proven track record of achieving outstanding personal and departmental targets to meet and exceed expectations.
Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar General Manager in City of Westminster employer: F20 - The Stage-LO
Contact Detail:
F20 - The Stage-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join online forums, or even pop into local bars to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the bar scene shine through. Share your ideas on improving guest experiences and how you can lead a team to success. We want to see the real you!
✨Tip Number 3
Research is key! Know the latest trends in the London bar scene, especially around champagne and afternoon teas. This knowledge will not only impress during interviews but also help you stand out as a candidate who’s truly invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Bar General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the bar industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Bar General Manager role. Highlight your relevant experience in customer service and team leadership, and don’t forget to mention any specific knowledge of champagne or afternoon teas – it’ll make you stand out!
Be Specific with Achievements: Use concrete examples to showcase your achievements. Instead of saying you improved customer satisfaction, tell us how you did it and what the results were. Numbers and specific outcomes can really make your application pop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Londoner!
How to prepare for a job interview at F20 - The Stage-LO
✨Know Your Venue
Before the interview, make sure you research The Stage and The Residence thoroughly. Understand their unique offerings, like the exclusive Champagne Bar and afternoon tea service. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
As a Bar General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and training strategies. Highlight any specific instances where your leadership directly improved customer satisfaction or team performance.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be ready to discuss how you've previously gathered feedback and implemented changes based on guest experiences. Share specific stories that illustrate your commitment to exceeding guest expectations and improving service levels.
✨Stay Updated on Trends
Having in-depth knowledge of London’s restaurant and liquor trends is crucial. Brush up on current trends related to afternoon teas and champagne before your interview. Being able to discuss these topics will not only impress your interviewers but also show that you’re proactive and engaged with the industry.