Introduction: We are an agency recruiting for a Vehicle Recovery Controller for a well-established, local Vehicle Recovery Operator.
Considering making an application for this job Check all the details in this job description, and then click on Apply.
Job Title: Vehicle Recovery Controller
Available Locations: Morley, Leeds
Description: Working on the telephone, receiving calls from customers including Motoring Organisations, the Police, Highways agencies and the general public, prioritising jobs and dispatching resources to attend rescue and recovery incidents throughout West Yorkshire and surrounding areas.
The control room operates 24/7 and the environment is fast-moving, busy and can be highly pressurised.
Please Note: the hiring company has two large dogs onsite for security. They are friendly but we have a duty of care to notify applicants who have allergies or phobias.
Experience & Skills: Applicants MUST have the following skills and experience:
Transport logistics, work-load dispatch and driver management
.Good geographical knowledge of Yorkshire and surrounding counties.
Able to work on their own initiative and take charge of the situation; managing the job from initial contact to completion.
Prioritise workloads in a pressurised and fast-moving environment
Superb telephone, administrative, organisational and IT skills
Calm and professional approach
Proven track record dealing with customers at all levels
Ability to empathise and understand that there is never a good time to break down.
Be prepared to muck in when required.
.Some lone working is required, including at night. The office is locked and there is no public interaction outside of office hours.
Emergency at Work First Aid course and Fire Marshal Training is required as part of role (training will be provided)
Experience of the breakdown & recovery or automotive industries is an advantage but not essential.
Training: Training will be given as part of an induction program and additional systems training.
Shift & Hours: 4 on / 4 off roster; rotating between 07:00 - 19:00 and 19:00-07:00. Will include weekends and Bank Holiday working as part of the roster.
Restrictions are placed on Annual Leave over the Christmas & New Year season.
Salary: £13.00 per hour to start rising to £15.00 after a successful training and probation period
Job Status: Permanent with immediate interviews and starts.
Vetting: Our client will undertake vetting including referencing for up to 5 years and will require a basic DBS check; therefore, if you have any criminal convictions or cautions in the UK or abroad, you MUST declare them to us at the time of applying. xiskglj Information provided will be treated in the strictest confidence and may determine if we can submit you for the position.
Vehicle Recovery Controller in Leeds employer: F1 Personnel
Join a well-established and highly respected local company in Chalfont St Giles, where you will be part of a supportive team dedicated to providing top-notch roadside assistance and vehicle recovery services. With competitive earnings potential and the unique benefit of taking your vehicle home while on shift, this role offers not only financial rewards but also a positive work culture that values employee growth and development.
