At a Glance
- Tasks: Manage sales inquiries and ensure guests have an unforgettable F1® experience.
- Company: Join the revolutionary F1® Arcade, blending gaming and hospitality like never before.
- Benefits: Enjoy uncapped commission, 50% off food & drink, and free racing for you and friends.
- Other info: Generous holiday entitlement and access to wellness benefits for a balanced lifestyle.
- Why this job: Be part of a dynamic team and fuel your career in an exciting environment.
- Qualifications: Sales experience in hospitality and strong customer service skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane.
We’re looking for a Sales Executive to join our team at our UK HQ at King’s Cross!
Key Responsibilities of the Sales Executive:- Managing a high volume of inbound enquiries from start to finish.
- Ensure guests receive the ultimate Formula One experience by offering the most appropriate products and setup available based on their requirements.
- Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey.
- Maximise revenue by converting enquiries, recognizing business prospects and upselling at every opportunity.
- Build an excellent relationship with the Operations team who you will be working closely with daily.
- To have an in-depth knowledge and understanding of the operation of the business and the products on offer.
- Liaise with clients to coordinate corporate or social events, building rapport and creating professional relationships.
- Occasionally conduct proactive sales, targeting UK businesses with a view to promote and pro-actively sell venue event services.
- Previous sales experience within a hospitality setting.
- Client and stakeholder engagement at various levels.
- Using booking systems.
- Uncapped commission structure.
- Great team discount of 50% off food & drink at any time for you and up to 3 friends.
- Complimentary off-peak racing for you and up to 3 friends.
- Free on site Personal Training sessions.
- Access to GP 24/7.
- Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.
- Enhanced maternity & paternity pay.
- Employee discount platform, including gym memberships and retail discounts.
- Financial wellbeing platform.
- Generous holiday entitlement of 25 days + bank holidays.
- Refer a friend scheme.
We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1® Arcade!
Sales and Events Executive employer: F1 Arcade UK
At F1® Arcade, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Our team enjoys a range of benefits including uncapped commission, generous discounts, and comprehensive health plans, all while working in the heart of King’s Cross, a dynamic location that enhances both personal and professional growth. Join us to be part of a revolutionary entertainment concept where your passion for hospitality and gaming can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Executive
✨Tip Number 1
Get to know the F1® Arcade vibe! Before your interview, dive into their social media and website. Understanding their unique blend of gaming and hospitality will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your sales experience and how it relates to the hospitality industry. Think about specific examples where you’ve upsold or enhanced customer experiences – this is your chance to shine!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at F1® Arcade and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the F1® Arcade family!
We think you need these skills to ace Sales and Events Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality and gaming shine through! We want to see how excited you are about the F1® Arcade concept and how you can contribute to creating unforgettable experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant sales experience, especially in hospitality. We love seeing how you've successfully managed customer relationships and maximised revenue in previous roles, so don’t hold back on those achievements!
Be Personable:In your cover letter, aim to build a connection with us. Share a bit about yourself and why you’re drawn to this role. We appreciate a friendly tone that reflects your personality, as we’re all about creating a vibrant team culture!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at F1® Arcade!
How to prepare for a job interview at F1 Arcade UK
✨Know Your F1® Arcade Inside Out
Before the interview, dive deep into understanding what F1® Arcade is all about. Familiarise yourself with their unique offerings, from the immersive racing simulations to the hospitality services. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can enhance the guest experience.
✨Showcase Your Sales Skills
Prepare specific examples of your previous sales experiences, especially in hospitality. Think about times when you successfully upsold products or turned inquiries into bookings. Be ready to discuss how you can apply these skills at F1® Arcade to maximise revenue and ensure customer satisfaction.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Use their names, maintain eye contact, and engage in friendly conversation. This will demonstrate your ability to create professional relationships, which is crucial for the Sales Executive role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of events they host, or how they measure guest satisfaction. This shows your genuine interest in the role and helps you understand how you can contribute to the team.