Quality Advisor - Customer Care in Surrey

Quality Advisor - Customer Care in Surrey

Surrey Full-Time 30000 - 40000 £ / year (est.) No home office possible
F S People Ltd (Financial Services recruitment specialists)

At a Glance

  • Tasks: Support military personnel with financial wellbeing and debt management solutions.
  • Company: Market leader in niche protection insurance for military personnel.
  • Benefits: Flexible employment options, competitive pay, and career growth opportunities.
  • Other info: Field-based role with travel and community engagement.
  • Why this job: Make a real difference in the lives of military families while advancing your career.
  • Qualifications: Passion for supporting military personnel and strong relationship-building skills.

The predicted salary is between 30000 - 40000 £ per year.

Our client are the market leader in providing niche protection insurance products for all military personnel across the UK. Due to increasing demand they are looking to expand their team with people who share their passion and values and want to support Military personnel and the wider Military family, at the same time as excelling in their own career.

  • Presenting Financial wellbeing presentations to Military personnel
  • Providing support and signposting to a range of solutions to help with debt management and support
  • Building relationships on local Military establishments and affinity groups
  • Attending local events and developing the profile of the Brand and awareness to the support

This is a field based role so that will mean travelling in the region where necessary. This role can be fully employed (basic & comm) or self employed for those who prefer.

Quality Advisor - Customer Care in Surrey employer: F S People Ltd (Financial Services recruitment specialists)

As a Quality Advisor in Customer Care with our client, you will join a dedicated team that is passionate about supporting military personnel and their families. The company fosters a collaborative work culture that values personal growth and offers flexible employment options, allowing you to excel in your career while making a meaningful impact in the community. With opportunities for professional development and a commitment to employee wellbeing, this role provides a unique chance to contribute to a noble cause while enjoying a rewarding career.
F S People Ltd (Financial Services recruitment specialists)

Contact Detail:

F S People Ltd (Financial Services recruitment specialists) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Advisor - Customer Care in Surrey

✨Tip Number 1

Network like a pro! Get out there and connect with people in the military community. Attend local events, join relevant groups, and don’t be shy about introducing yourself. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Show your passion for supporting military personnel. When you get the chance to chat with potential employers or at networking events, share your enthusiasm for helping others. This will make you stand out as someone who truly aligns with their values.

✨Tip Number 3

Practice your presentation skills! Since this role involves delivering financial wellbeing presentations, it’s crucial to be confident and engaging. Grab a friend or family member and run through your pitch to get comfortable before the big day.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Quality Advisor role. Plus, applying directly shows your commitment and makes it easier for us to spot your application.

We think you need these skills to ace Quality Advisor - Customer Care in Surrey

Presentation Skills
Relationship Building
Customer Support
Debt Management Knowledge
Brand Awareness
Field-Based Experience
Networking Skills
Communication Skills
Adaptability
Passion for Supporting Military Personnel

Some tips for your application 🫡

Show Your Passion: Make sure to express your enthusiasm for supporting military personnel in your application. We want to see that you share our values and are genuinely interested in making a difference in their lives.

Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience and skills that align with the role of Quality Advisor. We love seeing how your background fits with what we do!

Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the right fit for the role and how you can contribute to our mission.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at F S People Ltd (Financial Services recruitment specialists)

✨Know Your Stuff

Make sure you understand the niche protection insurance products and how they benefit military personnel. Research the company’s values and mission, so you can align your answers with what they stand for.

✨Show Your Passion

Express your enthusiasm for supporting military personnel and their families. Share any personal experiences or connections you have with the military community to demonstrate your genuine interest in the role.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, especially related to customer care and financial wellbeing. Think of examples from your past experiences where you successfully supported clients or resolved issues.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. Inquire about their approach to building relationships within the military community or how they measure success in this position. This shows you’re engaged and serious about the opportunity.

Quality Advisor - Customer Care in Surrey
F S People Ltd (Financial Services recruitment specialists)
Location: Surrey

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