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- Tasks: Oversee training and compliance for Mortgage Advisers, ensuring top-notch performance and regulatory adherence.
- Company: A leading mortgage brokerage in central London with a unique approach.
- Benefits: Competitive salary up to £42,000, hybrid work model, and professional development opportunities.
- Why this job: Join a dynamic team and shape the future of mortgage advice while growing your career.
- Qualifications: Experience in T&C or mortgage broking, with strong communication and teamwork skills.
- Other info: Embrace a culture of continuous learning and make a real impact in the industry.
The predicted salary is between 42000 - 42000 £ per year.
We are currently working on behalf of one of the UKs most successful and unique mortgage brokerages. Based in central London, they operate across the whole of the UK. Due to continued growth, they are now looking for a Mortgage Training & Competency Supervisor to join their team. This role would suit either an experienced T & C supervisor or someone from a mortgage broking background looking to move away from selling and into T & C.
This is a hybrid role, with 2 days WFH and 3 days based in the office.
The T&C Supervisor is responsible for overseeing the competence, development, and regulatory adherence of Mortgage and Protection Advisers. The Supervisor plays a key role in mitigating regulatory risk while supporting adviser performance, development, and professionalism.
- Training & Competence Oversight
- Oversee the full T&C scheme for Mortgage and Protection Advisers, ensuring compliance with FCA requirements.
- Conduct regular 1:1 supervision meetings, competency assessments, and performance reviews.
- Complete file checks and suitability assessments to ensure advice quality and conduct standards are met.
- Maintain up-to-date T&C records, supervision logs, and evidence trails for audit and regulatory scrutiny.
- Ensure all advisers meet minimum qualification requirements (CeMAP or equivalent) and maintain CPD obligations.
- Identify trends or risks in advice quality and implement corrective action plans.
- Support regulatory reporting, complaint investigations, and root-cause analysis.
- Keep abreast of FCA rules (e.g., MCOB, ICOBS, Consumer Duty) and translate them into practical guidance for advisers.
- Deliver coaching, feedback, and structured development plans to improve adviser knowledge and skills.
- Support new entrants through an effective onboarding and supervision programme when required.
- Identify skills gaps and recommend relevant training or refresher courses.
- Encourage a culture of continuous professional development and strong customer-centric behaviour.
- Monitor sales practices, documentation, and advice suitability to ensure ongoing compliance.
- Work with QA, Compliance, and Sales Leadership to address issues, drive improvements, and maintain high standards.
Excellent clear communication skills are a must along with the ability to work well in a team. Essential skills include good knowledge of the T&C environment, good knowledge of mortgage criteria, and experience of working within a regulated sales environment (preferably mortgages).
This role will pay up to £42,000 + benefits, and is an excellent opportunity to start a career in T&C.
Mortgage Training & Competence Supervisor in Reading employer: F S People Ltd (Financial Services recruitment specialists)
Contact Detail:
F S People Ltd (Financial Services recruitment specialists) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Training & Competence Supervisor in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mortgage industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to training and compliance. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your thoughts clearly and concisely, especially when discussing your knowledge of T&C and regulatory compliance.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Mortgage Training & Competence Supervisor role. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Mortgage Training & Competence Supervisor in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Training & Competence Supervisor role. Highlight your experience in T&C or mortgage broking, and don’t forget to showcase any relevant qualifications like CeMAP.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about T&C and how your background makes you a perfect fit for the team. Keep it engaging and personal.
Showcase Your Skills: In your application, emphasise your communication skills and ability to work in a team. Mention any experience with compliance and regulatory frameworks, as these are key for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at F S People Ltd (Financial Services recruitment specialists)
✨Know Your T&C Stuff
Make sure you brush up on your knowledge of the Training & Competence environment, especially around FCA requirements. Be ready to discuss how you've ensured compliance in previous roles or how you would approach it in this new position.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or developed others in a professional setting. Highlight any structured development plans you've implemented and be ready to discuss how you can support new entrants in their onboarding process.
✨Be Ready for Regulatory Talk
Familiarise yourself with key FCA rules like MCOB and ICOBS. Think about how you can translate these regulations into practical guidance for advisers and be prepared to share your thoughts on maintaining high standards in advice quality.
✨Demonstrate Team Spirit
This role requires excellent communication skills and teamwork. Think of examples where you've worked collaboratively to address issues or drive improvements. Show that you're not just a lone wolf but someone who thrives in a team environment.