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- Tasks: Oversee training and compliance for Mortgage Advisers while ensuring regulatory adherence.
- Company: A leading mortgage brokerage based in central London with a unique approach.
- Benefits: Competitive salary up to £42,000 plus benefits, hybrid working model.
- Why this job: Join a dynamic team and shape the future of mortgage advising.
- Qualifications: Experience in T&C or mortgage broking; strong communication and teamwork skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 42000 - 42000 £ per year.
We are currently working on behalf of one of the UKs most successful and unique mortgage brokerages. Based in central London, they operate across the whole of the UK. Due to continued growth, they are now looking for a Mortgage Training & Competency Supervisor to join their team. This role would suit either an experienced T & C supervisor or someone from a mortgage broking background looking to move away from selling and into T & C.
This is a hybrid role, with 2 days WFH and 3 days based in the office.
The T&C Supervisor is responsible for overseeing the competence, development, and regulatory adherence of Mortgage and Protection Advisers. The Supervisor plays a key role in mitigating regulatory risk while supporting adviser performance, development, and professionalism.
- Training & Competence Oversight
- Oversee the full T&C scheme for Mortgage and Protection Advisers, ensuring compliance with FCA requirements.
- Conduct regular 1:1 supervision meetings, competency assessments, and performance reviews.
- Complete file checks and suitability assessments to ensure advice quality and conduct standards are met.
- Maintain up-to-date T&C records, supervision logs, and evidence trails for audit and regulatory scrutiny.
- Ensure all advisers meet minimum qualification requirements (CeMAP or equivalent) and maintain CPD obligations.
- Identify trends or risks in advice quality and implement corrective action plans.
- Support regulatory reporting, complaint investigations, and root-cause analysis.
- Keep abreast of FCA rules (e.g., MCOB, ICOBS, Consumer Duty) and translate them into practical guidance for advisers.
- Deliver coaching, feedback, and structured development plans to improve adviser knowledge and skills.
- Support new entrants through an effective onboarding and supervision programme when required.
- Identify skills gaps and recommend relevant training or refresher courses.
- Encourage a culture of continuous professional development and strong customer-centric behaviour.
- Monitor sales practices, documentation, and advice suitability to ensure ongoing compliance.
- Work with QA, Compliance, and Sales Leadership to address issues, drive improvements, and maintain high standards.
Excellent clear communication skills are a must along with the ability to work well in a team. Essential skills include good knowledge of the T&C environment, good knowledge of mortgage criteria, and experience of working within a regulated sales environment (preferably mortgages).
This role will pay up to £42,000 + benefits, and is an excellent opportunity to start a career in T&C.
Mortgage Training & Competence Supervisor employer: F S People Ltd (Financial Services recruitment specialists)
Contact Detail:
F S People Ltd (Financial Services recruitment specialists) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Training & Competence Supervisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mortgage industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to training and compliance. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Mortgage Training & Competence Supervisor role. Plus, applying directly shows your enthusiasm and commitment to joining the team!
We think you need these skills to ace Mortgage Training & Competence Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Training & Competence Supervisor role. Highlight your experience in T&C or mortgage broking, and don’t forget to showcase any relevant qualifications like CeMAP. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and compliance in the mortgage sector. Share specific examples of how you've supported adviser performance or improved compliance in previous roles. Let us know why you’re the perfect fit!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and structure your documents well. We want to see that you can convey complex information simply and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at F S People Ltd (Financial Services recruitment specialists)
✨Know Your T&C Stuff
Make sure you brush up on your knowledge of the Training & Competence environment. Familiarise yourself with FCA requirements and MCOB/ICOBS rules. Being able to discuss these confidently will show that you're serious about the role and understand the regulatory landscape.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or developed others in the past. Whether it's through formal training sessions or informal mentoring, being able to demonstrate your ability to support adviser performance will be key in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance and adviser performance. Think about how you would handle issues like a drop in advice quality or a regulatory breach. Having a structured approach to problem-solving will impress your interviewers.
✨Highlight Your Teamwork Experience
This role requires excellent communication skills and the ability to work well in a team. Be prepared to discuss times when you've collaborated with others, especially in a regulated sales environment. Show that you can contribute to a positive team culture while maintaining high standards.