At a Glance
- Tasks: Build strong client relationships and manage exciting creative projects.
- Company: Join a dynamic, B Corp certified creative studio in London or Shrewsbury.
- Benefits: Enjoy flexible working, a midweek day off, and opportunities to travel.
- Other info: Collaborative culture with a focus on wellbeing and personal growth.
- Why this job: Make a real impact while connecting with clients and attending industry events.
- Qualifications: 3+ years in account management with strong communication and project management skills.
The predicted salary is between 35000 - 45000 € per year.
There is a vacancy for an account manager at f.r.a. creative to join its growing team, based in London or Shrewsbury. This is a client-facing role focused on building strong relationships, growing key accounts, and supporting the smooth delivery of projects across the studio. You’ll play a central role in ensuring projects run efficiently, while also developing client partnerships, attending industry events and identifying new opportunities for growth.
Key responsibilities:
- Build, nurture and develop long-term client relationships.
- Take ownership of key accounts, identifying opportunities for repeat and expanded work.
- Travel to meet clients, attend conferences and represent the studio at industry events.
- Manage projects from onboarding through to completion, ensuring delivery on time and within budget.
- Support the day-to-day running of the design team by planning, budgeting and allocating resources.
- Collaborate closely with designers and project managers to maintain efficient workflows.
- Brief, mentor and manage staff and freelancers when required.
- Monitor project performance and contribute to monthly invoicing targets.
Skills and experience:
- More than three years’ experience as an account manager within the creative industry.
- Strong relationship-building and client-facing skills.
- Confident attending events and representing a studio externally.
- Communication is extremely important for this role; the successful candidate must be an excellent communicator.
- Excellent project management and organisational ability.
- Experience managing budgets and programmes for high-value clients.
- Proficient in Excel, Adobe CC and Mac OS.
- Willingness and ability to travel as part of the role.
Working style and benefits:
- London or Shrewsbury base with hybrid working (minimum of three days in studio and remote).
- Flexible working culture, including a regular midweek day off (Wednesdays).
- Opportunities to travel and attend industry events.
- Supportive studio environment with a strong focus on wellbeing.
- This is a full-time, permanent position.
As a small business, we take a collaborative approach and everyone contributes across the studio where needed, whether that’s supporting wider marketing and PR activities or IT troubleshooting. You’ll also take part in studio life beyond day-to-day work, including multi-day team retreats and charity events we support. As a certified B Corp, we’re committed to balancing profit with purpose, putting people and the planet first. Our mission is to help people connect meaningfully to place. We aim to be the best by working with great partners, caring for each other and the planet and finding joy in what we do.
Diversity statement:
As an equal opportunities employer, f.r.a. is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join f.r.a.
Account manager employer: f.r.a. creative
f.r.a. creative is an exceptional employer that fosters a collaborative and supportive work environment, where every team member plays a vital role in our mission to connect people meaningfully to place. With a flexible working culture, opportunities for travel, and a strong focus on employee wellbeing, we ensure that our staff thrive both personally and professionally. As a certified B Corp, we prioritise purpose alongside profit, making this a rewarding place to grow your career while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups to connect with potential employers and other professionals. Don’t be shy; introduce yourself and chat about your experience as an account manager.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your successful projects and client relationships. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Account manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in building client relationships and managing projects, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Show Off Your Communication Skills:Since communication is super important for this role, don’t shy away from showcasing your excellent communication abilities. Use clear and concise language in your application, and maybe even share examples of how you’ve successfully communicated with clients in the past.
Demonstrate Your Project Management Experience:We’re keen on seeing your project management skills in action! Include specific examples of projects you’ve managed, focusing on how you ensured they were delivered on time and within budget. This will help us understand your organisational abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at f.r.a. creative
✨Know Your Clients
Before the interview, research f.r.a. creative and their key clients. Understand their projects and how they build relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in contributing to their success.
✨Showcase Your Communication Skills
As an account manager, communication is key. Prepare examples of how you've effectively communicated with clients and team members in the past. Be ready to discuss how you handle difficult conversations or resolve conflicts, as this will highlight your interpersonal skills.
✨Demonstrate Project Management Prowess
Be prepared to talk about your experience managing projects from start to finish. Bring specific examples of how you've kept projects on track, managed budgets, and collaborated with teams. This will show that you can handle the responsibilities of the role.
✨Embrace the Company Culture
f.r.a. creative values a collaborative and supportive environment. During the interview, express your enthusiasm for teamwork and community involvement. Share any experiences you have with charity events or team-building activities to align yourself with their mission and values.
