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- Tasks: Lead the development of innovative membership products and enhance member experiences.
- Company: Established professional body with a focus on membership innovation.
- Benefits: Competitive salary, hybrid work model, and exposure to senior leadership.
- Other info: Opportunity for rapid career growth and collaboration across diverse teams.
- Why this job: Make a real impact on the future of membership for thousands of professionals.
- Qualifications: Experience in product management and understanding of membership value.
The predicted salary is between 68000 - 72000 £ per year.
Are you a genuine membership expert, someone who understands not just the mechanics of a membership organisation, but truly grasps what members value, what they need, and why it matters? Do you have the creativity to build products members actually want, the robustness to protect what matters, and the courage to push the boundaries of what membership can look like? Are you ready to step into a role where you can make your mark quickly, work with senior leadership, and help shape the future of a membership body that touches tens of thousands of professionals? If so, this could be the perfect opportunity for you!
The role involves leading the development of the membership product portfolio, which includes CPD and e-learning through to member pathways, designations, and the future model of membership itself. The existing portfolio is well-established and includes an annual CPD programme, a suite of member e-learning products, and a growing range of broader member services. There is also exciting new product development underway, including a brand new route into membership for those with relevant experience rather than formal qualifications: a significant and genuinely innovative shift in how the organisation thinks about who membership is for.
This role is about looking forward: what should the future designation model look like? How should the CPD offer evolve to serve a membership base that no longer follows a single linear career path, but includes career-changers, side-hustlers, and portfolio professionals? How do you segment and understand a diverse membership community, and build products that genuinely resonate? This is a role for someone who brings big ideas, knows how to filter them, and can push the thinking without losing sight of what members actually need. Innovation here means being relevant, not just novel.
Key facts
- Salary range: ca £68,000 – £72,000 p.a.
- Full-time, permanent role
- Location: hybrid, with c. 2 days per week in London office
What our client is looking for
This is a perfect role for a membership professional who combines deep sector knowledge with genuine product management expertise, commercial sharpness, and the leadership presence to bring a team with them. Sector background is less important than competency and elasticity. Our client is open to candidates from different professional body backgrounds. What matters is that you understand the real value of membership, know how to preserve what is precious while pushing what is possible, and can work comfortably with ambiguity.
Why this role?
This is a genuine opportunity to make a difference quickly, in a role with real scope and visibility. You will work closely with the Hiring Director and have exposure to the Executive Directors and CEO, who are actively engaged in the membership product agenda. You will also work closely with the qualifications and awarding teams, giving you broad exposure across the full product landscape of a complex, purposeful organisation.
What you bring
- Demonstrable experience designing and refreshing membership categories and member pathways within a regulated environment
- Strong background in product strategy development, new product development and product lifecycle management
- Experience leading and developing high-performing teams (desirable)
- Proven ability to monitor and manage performance across a product portfolio, using data and insight to drive decisions
- Knowledge of professional bodies, membership organisations
- Excellent stakeholder management, influencing and relationship-building skills
- Sound budget management and financial reporting capabilities
Please note, we reserve the right to close this job advert early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible.
Product Portfolio Manager (Membership) in London employer: F.J. WILSON
Contact Detail:
F.J. WILSON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Portfolio Manager (Membership) in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the membership sector on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Showcase your creativity! When you get the chance to chat with potential employers, share your innovative ideas for membership products. We want to see how you think outside the box and push boundaries.
✨Tip Number 3
Prepare for those interviews! Research the organisation thoroughly and come armed with insights about their current membership offerings. We love candidates who can demonstrate genuine interest and knowledge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact in the membership world.
We think you need these skills to ace Product Portfolio Manager (Membership) in London
Some tips for your application 🫡
Show Your Membership Expertise: Make sure to highlight your understanding of what members truly value. We want to see how you can connect the dots between member needs and product development, so don’t hold back on sharing your insights!
Be Creative and Bold: This role is all about innovation, so let your creativity shine through in your application. Share examples of how you've pushed boundaries in previous roles and how you envision the future of membership.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that align with the job description. We love seeing candidates who take the time to make their application stand out.
Apply Early!: We might close the application process early if we get enough interest, so don’t wait around! Head over to our website and submit your application as soon as you can to ensure you’re in the running.
How to prepare for a job interview at F.J. WILSON
✨Know Your Membership Inside Out
Before the interview, dive deep into understanding what makes a membership organisation tick. Familiarise yourself with the current products and services offered, and think about how they could evolve. This will show your genuine interest and expertise in the field.
✨Bring Your Big Ideas
Prepare to discuss innovative ideas for membership products that resonate with diverse member needs. Think about how you can push boundaries while still preserving the core values of membership. Be ready to articulate your vision clearly and confidently.
✨Showcase Your Stakeholder Skills
Highlight your experience in managing relationships with various stakeholders. Be prepared to share examples of how you've influenced decisions and built strong partnerships in previous roles. This is crucial for a role that involves working closely with senior leadership.
✨Data-Driven Decision Making
Demonstrate your ability to use data and insights to drive product decisions. Prepare examples of how you've monitored and managed performance across a product portfolio, and be ready to discuss how you would apply this in the context of the membership products you'll be overseeing.