Enforcement Team Administration Assistant

Are you a highly organised self-starter who thrives on keeping things running smoothly behind the scenes? Do you enjoy working in a professional environment where attention to detail and clear communication really matter? Are you looking to join a supportive team where your initiative and ideas for improvement will be valued? If so, this could be the ideal opportunity for you!

About the organisation – CILEx Regulation Ltd. (CRL)

CILEx Regulation (CRL) is the independent regulatory body of the Chartered Institute of Legal Executives, authorising and regulating individual legal professionals and law firms. Their mission is to protect consumers, uphold high professional standards, and foster a diverse and effective legal profession. CRL ensures legal professionals meet rigorous qualification and competence standards, monitor compliance, and take action when necessary. CRL’s values guide everything they do: integrity; excellence; fairness; transparency; efficiency. This is a fantastic opportunity to join CRL at an exciting time of growth and play a key role in its development!

The Role

You will be joining a close-knit and supportive Investigations Team, currently made up of a Manager, Lead Investigating Officer, and three Investigating Officers, each managing their own caseloads. The team is looking for a proactive, organised, and adaptable individual who can provide vital operational and administrative support to help everything run smoothly. This is a varied and interesting role, perfect for someone who enjoys being at the centre of a busy and purposeful environment. You will take ownership of key administrative and coordination tasks such as managing team calendars, scheduling panel meetings and hearings, booking venues, preparing and paginating documents, maintaining templates, and keeping our processes and documentation up to date. You will also manage client’s four SharePoint sites, respond to straightforward queries from panels and enforcement teams, and draft basic Prior Conduct reports.

We are looking for someone who takes initiative and can work independently once settled in, someone who can not only get things done but also spot opportunities to improve how our client works and help implement those ideas. Experience in a legal or regulatory environment would be a strong advantage, as would confidence in handling sensitive information with accuracy and professionalism. To succeed in this role, you will need excellent organisational and communication skills, a strong attention to detail, and confidence using tools like Outlook, Zoom, SharePoint, and Excel, or the ability to learn them quickly. In return, you will join a friendly and welcoming team where you will receive a detailed induction and plenty of support as you take on your responsibilities. This is a great opportunity to make a real impact in a collaborative environment where your initiative and ideas are valued.

Key facts

• This is a full-time, permanent role.
• Starting salary: £24,255 per annum + benefits, including generous pension contributions (8% employer contributions when the employee contributes 3%), a starting holiday entitlement of 25 days per year plus public holidays, access to healthcare plans and discount schemes, and flexible remote working arrangements.
• Home-based - you can be based anywhere in the UK.

Person Specification

• IT literate and proficient in MS Office package (Office 365)
• Strong administrative experience, including records management, preparation of papers and applying criteria accurately.
• Customer service experience with the ability to liaise professionally and effectively and manage occasional challenging situations
• Able to work with large amounts of data and information with precision and maintain accurate records

Interested? For a confidential conversation with FJWilson Talent (CRL’s recruitment partner for this assignment) please contact us.

*Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.*

FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.