Solution Delivery Manager - North

Solution Delivery Manager - North

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a regional team to deliver transformative healthcare projects and ensure exceptional customer service.
  • Company: Roche is a global leader in healthcare innovation, dedicated to improving lives through science.
  • Benefits: Enjoy a flexible working environment, diverse culture, and opportunities for personal and professional growth.
  • Why this job: Make a real impact in healthcare while fostering a collaborative and supportive team culture.
  • Qualifications: Proven leadership in complex projects, strong people management skills, and relevant tertiary qualifications required.
  • Other info: Join a diverse team where every voice matters and contribute to a healthier future.

The predicted salary is between 43200 - 72000 £ per year.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity

Do you thrive in complex environments, leading teams and driving meaningful change? As a Solution Delivery Manager – North, you’ll lead a regional team to deliver customer projects and opportunities that transform healthcare delivery. You’ll play a pivotal role in shaping the future of diagnostics, ensuring our customers receive exceptional service and solutions that make a real difference. Working in a highly collaborative and cross-functional environment, you’ll coach and support your team to drive successful implementation across a variety of high-value, complex projects—all while fostering a culture of ownership, development, and accountability.

What You’ll Be Working On:

  • Leading and developing a high-performing regional team focused on delivering customer projects and transformation initiatives.
  • Overseeing project and tender prioritisation in alignment with business and customer needs.
  • Managing resources and operational costs efficiently while maintaining delivery excellence.
  • Acting as the key escalation point for customer-critical issues, ensuring resolution and continuous improvement.
  • Engaging with senior leaders across the organisation to align on delivery capacity and capability.
  • Championing governance and adherence to Roche project methodologies and frameworks.
  • Coaching and mentoring your team to grow their capabilities and deliver outstanding outcomes.
  • Representing the region in cross-functional strategic discussions and transformation planning.

Who You Are:

You’re a purpose-driven leader with a strong background in managing complex customer-facing projects, ideally within healthcare or diagnostics. You enjoy building and leading teams, navigating ambiguity, and influencing stakeholders across all levels. You bring:

  • Proven leadership experience in a delivery-focused role, ideally within diagnostics or healthcare.
  • Strong people management skills and a coaching mindset.
  • Expertise in stakeholder management and influencing across matrix environments.
  • A strategic yet hands-on approach—you’re as comfortable setting direction as you are rolling up your sleeves.
  • High resilience, adaptability, and a proactive mindset.
  • Excellent communication skills with the ability to translate technical topics into accessible language.
  • A relevant tertiary qualification (HNC/HND minimum), with higher education in business, science, or engineering preferred.
  • A full driving license and flexibility to travel regionally.

At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

Solution Delivery Manager - North employer: F. Hoffmann-La Roche Gruppe

At Roche, we pride ourselves on fostering a vibrant and inclusive work culture that values personal expression and collaboration. As a Solution Delivery Manager in the North, you will not only lead a high-performing team but also benefit from extensive professional development opportunities and a commitment to work-life balance. Join us in making a meaningful impact in healthcare while being part of a diverse community where every voice is heard and valued.
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Contact Detail:

F. Hoffmann-La Roche Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solution Delivery Manager - North

✨Tip Number 1

Familiarise yourself with Roche's core values and mission. Understanding their commitment to innovation in healthcare will help you align your experiences and aspirations with their goals during discussions.

✨Tip Number 2

Network with current or former employees of Roche, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've led teams through complex projects. Highlight your ability to manage stakeholder relationships and drive change, as these are key aspects of the Solution Delivery Manager role.

✨Tip Number 4

Showcase your coaching and mentoring skills during conversations. Roche values leaders who develop their teams, so be ready to share how you've supported others in their professional growth.

We think you need these skills to ace Solution Delivery Manager - North

Leadership Skills
Project Management
Stakeholder Management
Coaching and Mentoring
Strategic Thinking
Adaptability
Excellent Communication Skills
Problem-Solving Skills
Operational Efficiency
Cross-Functional Collaboration
Customer Relationship Management
Resilience
Change Management
Healthcare Knowledge
Driving License

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Solution Delivery Manager position at Roche. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to highlight relevant experience in managing complex customer-facing projects, particularly in healthcare or diagnostics. Use specific examples that demonstrate your leadership and stakeholder management skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for healthcare and your ability to lead teams effectively. Mention how you can contribute to Roche's mission of transforming healthcare delivery and include examples of your coaching and mentoring experience.

Showcase Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've successfully translated technical topics into accessible language for diverse audiences, as this is crucial for the role.

How to prepare for a job interview at F. Hoffmann-La Roche Gruppe

✨Show Your Leadership Skills

As a Solution Delivery Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams in complex projects, particularly in healthcare or diagnostics, and be ready to discuss your coaching approach.

✨Understand Roche's Culture

Familiarise yourself with Roche's values and culture of diversity and inclusion. Be prepared to discuss how you can contribute to an environment that embraces personal expression and open dialogue, as this aligns with their mission.

✨Prepare for Stakeholder Management Questions

Expect questions about your experience in managing stakeholders across various levels. Think of specific instances where you've influenced decisions or navigated challenges in a matrix environment, showcasing your strategic yet hands-on approach.

✨Communicate Clearly and Effectively

Given the technical nature of the role, practice translating complex topics into accessible language. This will demonstrate your excellent communication skills and ability to engage with both technical and non-technical audiences.

Solution Delivery Manager - North
F. Hoffmann-La Roche Gruppe
F
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