Senior Supplier Services Manager | Fieldglass

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity

Senior Supplier Services Manager | Fieldglass – Managed Service Provider (MSP) Program & Temp. Labor Solutions

Roche has defined an exciting 10-year ambition plan, requiring us to adapt and transform to our evolving ecosystem and challenges ahead of us. To ensure we can succeed in this new environment and deliver on our mission for patients, Global Procurement (GP) has transformed to build capabilities and create an agile organisation that will deliver on our vision to “accelerate Roche’s goal to bring innovative solutions to patients quickly and efficiently through business and supplier partnerships”.

Business Solutions & Outsourced Programs is a team within GP’s Strategy & Solutions chapter focused on running our global MSP and contingent workforce program, seeking optimisation of services to deliver value, and responding to active requests with new, innovative solutions. This is an exciting area where you can innovate and drive value in a critical, strategic area of the business, develop cross-functionally, connect closely to business needs, and deliver meaningful, long-term value. This position reports into the MSP and Temp. Labour Solutions Lead.

Key Challenges

As a contingent workforce and SAP Fieldglass expert at Roche, you will play a key role contributing to the success of our total workforce strategy within GP, in collaboration with Informatics (IX) and People & Culture (P&C).

• Act as the SAP Fieldglass product owner on behalf of GP, i.e., a subject matter specialist for the end-to-end SAP Fieldglass solution from a business perspective

• Serve as the primary GP representative for the SAP Fieldglass solution, collaborating closely with and aligning stakeholders across IX and P&C teams

• Proactively identify and assess customer problem statements / opportunities, and prioritize execution / solutioning with our global MSP partners and Roche teams

• Develop and deliver market and supplier-driven solutions in line with the latest market trends and best practices

• Oversee the execution of a strategic roadmap of technology projects and solutions in contingent workforce aligned to business needs

• Serve as the voice of the customer / business / end-user

• Act as a champion of next generation reporting and analytics

• The focus area of this role would be SAP Fieldglass technology, however, this focus area may evolve based on future opportunities and changing customer needs.

Who you are as an Ideal Candidate

• Demonstrated experience delivering SAP Fieldglass focused contingent workforce solutions and its integration with other SaaS technologies

• Proven experience in leading and managing large, complex projects and driving a structured, streamlined ways of working across a complex landscape of stakeholders whilst delivering against milestones on time

• Critical thinking and distilling complex, technical problems from multiple sources into business focused solutions – determining tradeoffs weighing business value, cost impact, and speed

• Excellent communication, leadership, and cross-functional stakeholder management – ability to influence stakeholders and distill information and recommendations into executive level messaging

• Business level fluency in English

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

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