At a Glance
- Tasks: Maintain and support world-class medical equipment, ensuring healthcare providers deliver top-notch care.
- Company: Join Roche Diagnostics, a leader in medical technology with a commitment to innovation.
- Benefits: Flexible working environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on teamwork and customer relationships.
- Why this job: Make a real difference in patients' lives while working with cutting-edge medical technology.
- Qualifications: Engineering or electrical qualification with experience in biomedical or related fields.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
Are you ready to take on a role where the work you do truly makes a difference to patients’ lives? As a Field Service Engineer with Roche Diagnostics, you’ll be at the forefront of maintaining and supporting our world‑class medical equipment across the South region of the UK. You’ll play a vital role in ensuring healthcare providers can deliver the best care possible by keeping our diagnostic systems running smoothly. From installations and preventative maintenance to troubleshooting and customer training, your expertise will help healthcare teams deliver results that patients rely on every day.
What You’ll Do
- Diagnose, repair, and maintain electro‑mechanical, fluidic, and electronic systems across the South England region.
- Carry out preventative, corrective, modification, installation, and out‑of‑hours support for a range of Roche products.
- Deliver both on‑site and office‑based customer training to ensure effective equipment use.
- Support new product launches and help grow key business accounts across your territory.
- Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
- Represent Roche with professionalism and integrity at customer sites across the region (with occasional UK travel).
What You Bring
- An engineering or electrical qualification, ideally with experience in biomedical, industrial, automation, aerospace, or related fields.
- Previous field service experience with high‑value capital equipment.
- Strong diagnostic skills — from component‑level troubleshooting through to system‑level expertise.
- Excellent communication skills and the ability to build trusted, long‑term customer relationships.
- Flexibility and willingness to travel within the South region (and occasionally across the UK).
At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Field Service Engineer - South Region (East London) employer: F. Hoffmann-La Roche Gruppe
At Roche Diagnostics, we pride ourselves on being an exceptional employer that values innovation and diversity. As a Field Service Engineer in East London, you will benefit from a supportive work culture that prioritises employee growth through continuous training and development opportunities. Our commitment to flexible working arrangements ensures that you can maintain a healthy work-life balance while making a meaningful impact on patients' lives across the South region.
Contact Details:
F. Hoffmann-La Roche Gruppe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - South Region (East London)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer - South Region (East London) role you’re after at F. Hoffmann-La Roche Gruppe.
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We think you need these skills to ace Field Service Engineer - South Region (East London)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - South Region (East London), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to F. Hoffmann-La Roche Gruppe specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at F. Hoffmann-La Roche Gruppe
✨Brush Up on Core Engineering Principles
Before heading into the interview with F. Hoffmann-La Roche Gruppe, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like F. Hoffmann-La Roche Gruppe want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
