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For Companies At a Glance
- Tasks: Support NHS hospitals by troubleshooting and resolving technical issues in laboratory equipment.
- Company: Join Roche, a global leader in healthcare innovation dedicated to improving patient care.
- Benefits: Enjoy competitive salary, excellent benefits, and flexible working options.
- Why this job: Make a real impact on healthcare while thriving in a diverse and inclusive culture.
- Qualifications: Degree or equivalent experience in Electrical/Mechanical Engineering required.
- Other info: Ideal for resilient problem-solvers with a growth mindset, based in Dorset/Hampshire.
The predicted salary is between 36000 - 60000 £ per year.
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Field Service Engineer – Laboratory Support Coordinator – Core Skill – Electro-Mechanical Engineer
Location: Dorset/Hampshire area, UK Salary: Competitive + excellent benefits Type: Permanent, Field-based
Key Information
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Supporting NHS region South 6, covering 7 hospitals across Dorset, Hampshire, and Wiltshire
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Ideal for experienced field engineers, with strong diagnostic service/support background
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Primary focus on electro-mechanical engineering, with additional responsibilities in applications support, IT support, and training
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Must reside in or be willing to relocate to the Dorset/Hampshire area
About the Role
Roche Diagnostics is seeking an experienced Electro-Mechanical Engineer to join our team as a Laboratory Support Coordinator. This challenging role offers an opportunity to make a significant impact on patient care through high-quality support of hospital pathology services.
Key Responsibilities
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Provide frontline support across various analytical systems
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Troubleshoot and resolve technical issues
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Minimise unplanned downtime of laboratory equipment
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Deliver applications and IT support
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Conduct training for laboratory staff
Required Qualifications and Skills
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Degree, HNC/HND in Electrical/Mechanical Engineering or equivalent demonstrable experience
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Thorough, up-to-date understanding of the IVD industry
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Solid experience in implementing best-in-class support
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Excellent troubleshooting and problem-solving skills
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Strong communication and teamwork abilities
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Resilient and tenacious, able to thrive under pressure
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Growth mindset with ability to use agile techniques
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
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Laboratory Support Coordinator employer: F. Hoffmann-La Roche Gruppe
Contact Detail:
F. Hoffmann-La Roche Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Support Coordinator
✨Tip Number 1
Familiarise yourself with Roche's values and culture. Understanding their commitment to diversity and innovation will help you align your personal experiences with their mission during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Roche, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your electro-mechanical engineering skills and stay updated on the latest trends in the IVD industry. Being knowledgeable about current technologies and best practices will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully resolved technical issues in the past. Highlighting your problem-solving abilities and teamwork experiences will showcase your fit for the Laboratory Support Coordinator position.
We think you need these skills to ace Laboratory Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required qualifications for the Laboratory Support Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in electro-mechanical engineering and any relevant troubleshooting or support roles. Use specific examples to demonstrate your problem-solving abilities and technical expertise.
Showcase Soft Skills: Roche values strong communication and teamwork abilities. Make sure to include examples of how you've successfully collaborated with others and communicated effectively in previous roles, especially in high-pressure situations.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at Roche and how you can contribute to their mission of advancing healthcare solutions.
How to prepare for a job interview at F. Hoffmann-La Roche Gruppe
✨Show Your Technical Expertise
As a Laboratory Support Coordinator, you'll need to demonstrate your strong background in electro-mechanical engineering. Be prepared to discuss specific projects or experiences where you've successfully troubleshot and resolved technical issues, as this will showcase your problem-solving skills.
✨Emphasise Communication Skills
Given the collaborative nature of the role, it's crucial to highlight your communication abilities. Share examples of how you've effectively communicated with team members or trained staff in previous positions, as this will illustrate your capacity to work well within a team.
✨Demonstrate a Growth Mindset
Roche values a growth mindset, so be ready to discuss how you've adapted to challenges in the past. Talk about instances where you've embraced new techniques or technologies, showing that you're open to learning and evolving in your role.
✨Align with Roche's Values
Familiarise yourself with Roche's mission and values, particularly their commitment to diversity and innovation. During the interview, express how your personal values align with theirs, and share how you can contribute to their goal of advancing healthcare solutions.
