At a Glance
- Tasks: Maintain and support high-tech medical equipment, ensuring healthcare providers deliver top-notch care.
- Company: Join Roche Diagnostics, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on collaboration.
- Why this job: Make a real difference in patients' lives while working with cutting-edge technology.
- Qualifications: Engineering qualification and experience with high-value capital equipment required.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
Are you ready to take on a role where the work you do truly makes a difference to patients’ lives? As a Field Service Engineer with Roche Diagnostics, you’ll be at the forefront of maintaining and supporting our world-class medical equipment across the South region of the UK. You’ll play a vital role in ensuring healthcare providers can deliver the best care possible by keeping our diagnostic systems running smoothly. From installations and preventative maintenance to troubleshooting and customer training, your expertise will help healthcare teams deliver results that patients rely on every day. With exciting product launches and ongoing investment in R&D, this is your chance to be part of a progressive, high-tech business that values innovation, collaboration, and continuous improvement.
Who You Are
You’re an experienced and motivated engineer who enjoys solving complex problems and working hands-on with high-value capital equipment. You thrive on building strong customer relationships and take pride in representing a trusted global brand in the field.
What You’ll Do
- Diagnose, repair, and maintain electro-mechanical, fluidic, and electronic systems across the South England region.
- Carry out preventative, corrective, modification, installation, and out-of-hours support for a range of Roche products.
- Deliver both on-site and office-based customer training to ensure effective equipment use.
- Support new product launches and help grow key business accounts across your territory.
- Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
- Represent Roche with professionalism and integrity at customer sites across the region (with occasional UK travel).
What You Bring
- An engineering or electrical qualification, ideally with experience in biomedical, industrial, automation, aerospace, or related fields.
- Previous field service experience with high-value capital equipment.
- Strong diagnostic skills — from component-level troubleshooting through to system-level expertise.
- Excellent communication skills and the ability to build trusted, long-term customer relationships.
- Flexibility and willingness to travel within the South region (and occasionally across the UK).
Join us and be part of a purpose-driven organisation where your expertise helps healthcare professionals do now what patients need next.
Who we are
A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.
At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Field Service Representative in City of Westminster employer: F. Hoffmann-La Roche Gruppe
Roche Diagnostics is an exceptional employer that prioritises innovation and collaboration, offering Field Service Engineers the opportunity to make a meaningful impact on patient care across the South region of the UK. With a strong commitment to employee growth, a diverse and flexible work environment, and ongoing investment in research and development, Roche empowers its team members to thrive while delivering life-changing healthcare solutions. Join us to be part of a purpose-driven organisation where your expertise truly matters.
Contact Details:
F. Hoffmann-La Roche Gruppe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Representative in City of Westminster
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to F. Hoffmann-La Roche Gruppe as a field sales pro!
✨Scout Out the Competition
Research potential competitors for F. Hoffmann-La Roche Gruppe and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up F. Hoffmann-La Roche Gruppe’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Representative in City of Westminster
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at F. Hoffmann-La Roche Gruppe, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at F. Hoffmann-La Roche Gruppe, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at F. Hoffmann-La Roche Gruppe.
How to prepare for a job interview at F. Hoffmann-La Roche Gruppe
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that F. Hoffmann-La Roche Gruppe offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in F. Hoffmann-La Roche Gruppe but also helps you get a feel for whether you’d thrive in that environment.
