At a Glance
- Tasks: Maintain and support world-class medical equipment, ensuring healthcare providers deliver top-notch care.
- Company: Join Roche Diagnostics, a leader in medical technology with a commitment to innovation.
- Benefits: Flexible working environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on teamwork and customer relationships.
- Why this job: Make a real difference in patients' lives while working with cutting-edge medical technology.
- Qualifications: Engineering or electrical qualification with experience in biomedical or related fields.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity
Are you ready to take on a role where the work you do truly makes a difference to patients’ lives? As a Field Service Engineer with Roche Diagnostics, you’ll be at the forefront of maintaining and supporting our world‑class medical equipment across the South region of the UK. You’ll play a vital role in ensuring healthcare providers can deliver the best care possible by keeping our diagnostic systems running smoothly. From installations and preventative maintenance to troubleshooting and customer training, your expertise will help healthcare teams deliver results that patients rely on every day.
What You’ll Do
- Diagnose, repair, and maintain electro‑mechanical, fluidic, and electronic systems across the South England region.
- Carry out preventative, corrective, modification, installation, and out‑of‑hours support for a range of Roche products.
- Deliver both on‑site and office‑based customer training to ensure effective equipment use.
- Support new product launches and help grow key business accounts across your territory.
- Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
- Represent Roche with professionalism and integrity at customer sites across the region (with occasional UK travel).
What You Bring
- An engineering or electrical qualification, ideally with experience in biomedical, industrial, automation, aerospace, or related fields.
- Previous field service experience with high‑value capital equipment.
- Strong diagnostic skills — from component‑level troubleshooting through to system‑level expertise.
- Excellent communication skills and the ability to build trusted, long‑term customer relationships.
- Flexibility and willingness to travel within the South region (and occasionally across the UK).
At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Field Service Engineer - South Region (East London) in City of Westminster employer: F. Hoffmann-La Roche Gruppe
At Roche Diagnostics, we pride ourselves on being an exceptional employer that values innovation and diversity, providing our Field Service Engineers with a dynamic work environment in East London. Our commitment to employee growth is reflected in our comprehensive training programmes and the opportunity to make a tangible impact on patient care through cutting-edge medical technology. With a culture that promotes flexibility and inclusivity, Roche is dedicated to supporting our team members in achieving both personal and professional success.
Contact Details:
F. Hoffmann-La Roche Gruppe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - South Region (East London) in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and engineering sectors. Attend industry events or webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your experience with electro-mechanical systems and customer training. This will help you stand out when chatting with recruiters or during interviews.
✨Tip Number 3
Prepare for the interview! Research Roche Diagnostics and understand their products and values. Be ready to discuss how your background in biomedical or industrial fields makes you the perfect fit for the Field Service Engineer role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits we look for in our team members.
We think you need these skills to ace Field Service Engineer - South Region (East London) in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your engineering qualifications and any relevant experience with biomedical or high-value capital equipment. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about making a difference in patients’ lives through your work. Share specific examples of your diagnostic skills and customer relationship building that align with our mission.
Show Off Your Communication Skills:Since this role involves training and collaborating with healthcare teams, make sure to showcase your excellent communication skills in your application. We love candidates who can convey complex information clearly and build trust with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at F. Hoffmann-La Roche Gruppe
✨Know Your Tech
Make sure you brush up on the specific electro-mechanical and electronic systems you'll be working with. Familiarise yourself with Roche's products and any recent innovations in the field. This will not only show your enthusiasm but also your commitment to understanding the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've diagnosed and repaired complex systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your skills directly contributed to successful outcomes.
✨Communicate Effectively
Since this role involves customer training and relationship building, practice articulating technical information clearly and concisely. Think about how you can explain complex concepts in a way that’s easy for non-technical users to understand.
✨Be Ready to Travel
Demonstrate your flexibility and willingness to travel within the South region. Be prepared to discuss how you manage your time and responsibilities while on the road, as this is crucial for a Field Service Engineer role.
