Market Services Lead - External Workforce
Market Services Lead - External Workforce

Market Services Lead - External Workforce

Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the MSP programme, coach a team, and drive delivery of procurement solutions.
  • Company: Roche is a global leader in healthcare, dedicated to innovation and patient access.
  • Benefits: Enjoy a diverse workplace, flexible working options, and opportunities for personal growth.
  • Why this job: Make a real impact in workforce management while collaborating with global teams.
  • Qualifications: Experience in procurement or consulting, with knowledge of MSP programmes and digital focus.
  • Other info: Join a culture that values diversity, creativity, and open dialogue.

The predicted salary is between 43200 - 72000 ÂŁ per year.

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche, we’re transforming how we partner with suppliers to deliver our 10-year ambition. As our MSP Programs and Temp Labour Solutions Lead, you’ll play a pivotal role in co-leading our global Managed Service Provider (MSP) programme alongside People & Culture. This is your chance to lead a critical capability in a dynamic, global procurement environment—driving innovation, shaping strategy, and delivering real business outcomes through agile, people-centric solutions. The current programme focus is on contractors/temporary labour, with plans to expand into new services and regions.

What You’ll Be Doing

  • Co-lead the MSP Programme – Shape strategy, roadmap, KPIs and execution in partnership with People & Culture.
  • Lead a Team – Coach and empower a team of experts to deliver strong, sustainable programme outcomes across our MSP and temp labour.
  • Drive Delivery – Drive program implementation and execution, ensuring alignment with global company objectives and regional specifics. Oversee supplier onboarding, contracting, savings, invoicing, and continuous improvement.
  • Collaborate Widely – Influence cross-functional teams and stakeholders across Procurement, Finance and the business.
  • Grow Supplier Relationships – Develop and maintain strong relationships with regional/global suppliers to ensure alignment with program objectives and seamless service delivery.
  • Champion Customer Needs – Ensure the programme continues to evolve with market trends and stakeholder expectations.

Who You Are

  • You have extensive years of experience in procurement, supply chain or consulting, ideally within complex, matrixed environments.
  • You bring deep knowledge of MSP or temporary labour programmes—strategy, delivery, or category leadership with a digital focus (e.g. knowledge of Fieldglass).
  • Proficient knowledge of external workforce best practices, processes and compliance with a focus on Europe and North American regions.
  • You’re strategic and comfortable navigating ambiguity, influencing across functions, and driving change.
  • You’re fluent in English and thrive in global environments.
  • You’re an inclusive, curious leader who shares ideas generously and welcomes feedback.

Who We Are

At Roche, we bring innovation to life by working across functions, geographies, and capabilities. In Global Procurement, we enable Roche to achieve its mission by accelerating the delivery of business and patient value through powerful supplier partnerships. Join us to help shape the future of workforce solutions on a global scale. Ready to make an impact? Apply now and help us shape the future of external workforce management at Roche.

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.

At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

Market Services Lead - External Workforce employer: F. Hoffmann-La Roche AG

At Roche, we pride ourselves on fostering a vibrant and inclusive work culture that values personal expression and collaboration. Located in Welwyn, our team enjoys a dynamic environment with ample opportunities for professional growth, supported by a commitment to innovation and employee well-being. Join us to make a meaningful impact in healthcare while being part of a diverse community that champions every voice.
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Contact Detail:

F. Hoffmann-La Roche AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Market Services Lead - External Workforce

✨Tip Number 1

Familiarise yourself with Roche's values and culture. Understanding their commitment to diversity and innovation will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.

✨Tip Number 2

Network with current or former employees in similar roles. Engaging with them can provide insights into the company’s expectations and the nuances of the MSP programme, which can be invaluable during your application process.

✨Tip Number 3

Stay updated on trends in procurement and external workforce management. Being knowledgeable about current market practices and innovations will allow you to discuss relevant topics confidently during interviews.

✨Tip Number 4

Prepare to demonstrate your leadership style and experience in managing teams. Since the role involves coaching and empowering a team, having specific examples ready will help illustrate your capability to lead effectively.

We think you need these skills to ace Market Services Lead - External Workforce

Procurement Expertise
Supply Chain Management
Consulting Experience
MSP Programme Knowledge
Temporary Labour Solutions
Digital Focus (e.g. Fieldglass)
Supplier Relationship Management
Cross-Functional Collaboration
Strategic Thinking
Change Management
Compliance Knowledge
Fluency in English
Leadership Skills
Agility in Ambiguous Environments
Customer-Centric Approach

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Market Services Lead - External Workforce position. Identify key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to highlight relevant experience in procurement, supply chain, or consulting. Emphasise your knowledge of MSP programmes and any leadership roles you've held that relate to the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have driven change or influenced teams in previous positions, particularly in complex environments.

Showcase Your Leadership Skills: In your application, provide examples of how you have coached or empowered teams in the past. Highlight your ability to navigate ambiguity and influence cross-functional teams, as these are crucial for the role.

How to prepare for a job interview at F. Hoffmann-La Roche AG

✨Understand the MSP Landscape

Familiarise yourself with Managed Service Provider (MSP) programmes and temporary labour solutions. Be prepared to discuss your experience in these areas, as well as any relevant strategies you've implemented in previous roles.

✨Showcase Your Leadership Skills

As a Market Services Lead, you'll be expected to coach and empower your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive results and foster collaboration.

✨Demonstrate Strategic Thinking

Roche values strategic thinkers who can navigate ambiguity. Be ready to share instances where you've shaped strategy or influenced cross-functional teams, highlighting your problem-solving skills and adaptability.

✨Emphasise Relationship Building

Strong supplier relationships are crucial for this role. Think of examples where you've developed and maintained successful partnerships, and be prepared to discuss how you ensure alignment with programme objectives.

Market Services Lead - External Workforce
F. Hoffmann-La Roche AG
F
  • Market Services Lead - External Workforce

    Full-Time
    43200 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-05-26

  • F

    F. Hoffmann-La Roche AG

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