At a Glance
- Tasks: Maintain and support cutting-edge medical equipment, ensuring healthcare providers deliver top-notch care.
- Company: Join Roche Diagnostics, a global leader in healthcare innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on collaboration.
- Why this job: Make a real difference in patients' lives while working with advanced technology.
- Qualifications: Engineering qualification and experience with high-value capital equipment required.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to take on a role where the work you do truly makes a difference to patients’ lives? As a Field Service Engineer with Roche Diagnostics, you’ll be at the forefront of maintaining and supporting our world-class medical equipment across the South region of the UK. You’ll play a vital role in ensuring healthcare providers can deliver the best care possible by keeping our diagnostic systems running smoothly. From installations and preventative maintenance to troubleshooting and customer training, your expertise will help healthcare teams deliver results that patients rely on every day.
With exciting product launches and ongoing investment in R&D, this is your chance to be part of a progressive, high-tech business that values innovation, collaboration, and continuous improvement.
Who You Are
You’re an experienced and motivated engineer who enjoys solving complex problems and working hands-on with high-value capital equipment. You thrive on building strong customer relationships and take pride in representing a trusted global brand in the field.
What You’ll Do
- Diagnose, repair, and maintain electro-mechanical, fluidic, and electronic systems across the South England region.
- Carry out preventative, corrective, modification, installation, and out-of-hours support for a range of Roche products.
- Deliver both on-site and office-based customer training to ensure effective equipment use.
- Support new product launches and help grow key business accounts across your territory.
- Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
- Represent Roche with professionalism and integrity at customer sites across the region (with occasional UK travel).
What You Bring
- An engineering or electrical qualification, ideally with experience in biomedical, industrial, automation, aerospace, or related fields.
- Previous field service experience with high-value capital equipment.
- Strong diagnostic skills — from component-level troubleshooting through to system-level expertise.
- Excellent communication skills and the ability to build trusted, long-term customer relationships.
- Flexibility and willingness to travel within the South region (and occasionally across the UK).
Join us and be part of a purpose-driven organisation where your expertise helps healthcare professionals do now what patients need next.
Field Service Representative employer: F. Hoffmann-La Roche AG
Roche Diagnostics is an exceptional employer that prioritises innovation and collaboration, offering Field Service Engineers the opportunity to make a meaningful impact on patient care across the South region of the UK. With a strong commitment to employee growth, a diverse and flexible work environment, and ongoing investment in research and development, Roche empowers its team members to thrive while delivering life-changing healthcare solutions. Join us to be part of a purpose-driven organisation where your expertise truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Representative
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Representative role you’re after at F. Hoffmann-La Roche AG.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at F. Hoffmann-La Roche AG a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at F. Hoffmann-La Roche AG.
✨Apply Through Company Websites
When you spot a role like Field Service Representative at F. Hoffmann-La Roche AG, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Representative
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Representative, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at F. Hoffmann-La Roche AG a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to F. Hoffmann-La Roche AG specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at F. Hoffmann-La Roche AG
✨Brush Up on Core Engineering Principles
Before heading into the interview with F. Hoffmann-La Roche AG, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like F. Hoffmann-La Roche AG want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
