Roche UK seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You will bridge global platform design with local execution as the UK SME, guiding issue escalation and adoption.
You will lead the 2027 CRM launch, collaborate with Marketing, Medical Affairs and Field teams, and promote AI integrations and data governance across the organisation, shaping the CRM strategy and value delivery.
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CRM Solutions Lead - Customer Engagement (UK) employer: F. Hoffmann-La Roche AG
Roche is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Digital and Tech procurement. With a strong commitment to employee growth, Roche offers opportunities for continuous development and encourages a high-trust environment where team members can share ideas and learn from each other. Located in Welwyn, employees benefit from a flexible working environment that values diversity and inclusion, making it a rewarding place to build a meaningful career.
