Roche in the United Kingdom seeks a Journey Orchestrator to design and deploy world-class customer experiences by building complex journey logic in CRM and marketing automation platforms. You translate briefs from Marketing and Medical Affairs into automated journeys, ensuring cross-channel consistency and coaching colleagues for simpler builds.
This role sits at the intersection of data, technology and customer experience, focusing on quality assurance and scalable templates that meet
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CRM Journey Architect: Automated, Data-Driven Personalization employer: F. Hoffmann-La Roche AG
Roche is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Digital and Tech procurement. With a strong commitment to employee growth, Roche offers opportunities for continuous development and encourages a high-trust environment where team members can share ideas and learn from each other. Located in Welwyn, employees benefit from a flexible working environment that values diversity and inclusion, making it a rewarding place to build a meaningful career.
